Medical Assistant & Client Support

About the Role

Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body with over 55 locations nationwide. Our highly trained experts are industry-renowned for personalized service, delivering safe, effective, medically-proven treatments and optimal results. The Aesthetic Medical Assistant - Support will act as a liaison between the front office and providers to ensure timely and orderly client flow. This role is responsible for back-office functions, including client preparation, support of healthcare providers, and clinic operations that promote quality client care. The MA will report to the clinic manager, who will help determine provider support assignments to maximize clinic productivity. This role also includes assisting with rebooking and product sales to further enhance operational efficiency.

Responsibilities

• Provide exceptional service to our clients and team
• Support our Aesthetic specialists with patient intake, treatment prep, and pre- and post-care
• Prepare equipment and examination rooms, and clean instruments
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Attend monthly trainings and meetings
• Demonstrate knowledge of medical-grade skincare products and services
• Assist with other duties as assigned
• Travel may be required to our other locations for training
• Ensure all charting and consents are completed
• Assist with social media content as directed by either clinic manager or provider
• Product sales
• Rebook appointments in the room

Requirements

• High School Diploma or GED
• Previous work experience as a Medical Assistant
• 1+ years of customer or sales experience required; experience in an aesthetic setting preferred
• Ability to communicate clearly and effectively with clients, peers, and manager in a friendly and courteous manner
• Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Proficient with email and Word
• Availability to work evenings and weekends

Physical Requirements

Prolonged periods of:

• Standing, bending, or stooping
• Use of hands and arms to touch, handle, feel, or control things including but not limited to tools, objects, and/or controls
• Reaching with hands and arms
• Repeating of same movements
• Talking and hearing

Occasional periods of:

• Sitting, crawling, kneeling, climbing, or balancing
• Pushing/Pulling heavy objects and/or machinery

Benefits

• Competitive benefits package including Medical, Vision, and Dental insurance for full-time employees (24+ hours)
• Generous employee discounts and Friends & Family discounts
• Paid holidays
• 401k plan with a company match program
• Beautiful working environment with a stellar team

Pay

$24.00 - $30.00 / hour