Medical Assistant-Charlotte, NC

About the role

The Medical Assistant provides direct services to members and performs various office and clinical duties to keep our healthcare practice running efficiently.

Responsibilities

• Answers phone calls and greet patients as they enter the facility
• Assists the nurse and office manager in maintaining the medical inventory and placing orders for new materials as needed.
• Assists healthcare providers with clinical procedures, examinations, diagnostic testing, specialized clinical procedures as authorized
• Administers medications and vaccines under the direction of a licensed healthcare provider.
• Outreaches / engages members to schedule provider visits for annual visits, discharge follow up, chronic disease management, and addresses HEDIS gaps
• Coordinates patient care activities, including scheduling appointments, obtaining referrals, and managing patient follow-up.
• Maintains accurate and up-to-date patient records, including entering information into electronic health record (EHR) systems.
• Manages the inventory of medical supplies and medications, reordering as needed.
• Completes pre- and post- visit chart prep for provider visits; ensures all quality and patient outcome metrics are elevated for providers to address.

Requirements

1+ years of experience working in a clinical operations setting

Benefits

• health insurance
• life insurance
• retirement benefits
• participation in the company’s equity program
• paid time off, including vacation and sick leave

Pay

We take into account an individual’s qualifications, skillset, and experience in determining final salary. The expected salary range for this position is: $20.19 - $25.96 Hourly.