Medical Assistant, Certified - Internal Medicine/ LOL

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About the Role

Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting.

Responsibilities

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interviews and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Documents treatments, procedures, and patient education according to Orlando Health and department-specific policies.
• Acts as a liaison on behalf of the patient to schedule specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
• Adheres to Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellence standards.
• Consistently demonstrates personal and patient safety practices and adherence to infection control standards.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Assists business office as needed with reception, scheduling, and discharge of patients.
• Demonstrates the knowledge and skills necessary to provide care and assess data appropriate to the age-specific needs of patients.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with regulatory and accrediting agencies.
• Practices the efficient use of supplies.

Requirements

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school or verifiable applicable work experience in a patient care setting.
• Maintains current American Heart Association BLS Healthcare Provider Certification.
• If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire:
  • Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA)
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
  • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT)
  • Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP)
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT)
  • Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA)
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.

Benefits

• Education & Career Growth: Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness: Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement: Up to 5% employer match on retirement contributions.
• Work-Life Balance: Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support: Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Location: Land O' Lakes, FL