Medical Assistant, Certified - Family Practice - LOL

Full-time position located at 2100 Via Bella Blvd, Land o Lakes, FL within the Family Practice department.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Benefits

• Education & Career Growth: Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness: Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement: Up to 5% employer match on retirement contributions.
• Work-Life Balance: Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support: Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

• Perform patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.
• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embrace and participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Support and demonstrate effective and professional communication with patients and family members.
• Work collaboratively with the administrative and operations staff.
• Gather patient data through interviews and observation.
• Assist patients and families with preparation for examination.
• Assist the physician or APP during examination and procedures.
• Demonstrate competency in specific tasks and skills as defined by the practice.
• Provide routine treatments and administer approved medication types.
• Document patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
• Act as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing and/or specialty physician consultation.
• Process incoming and outgoing calls independently and professionally using sound clinical judgment.
• Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
• Adhere to and ensure compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
• Consistently demonstrate personal and patient safety practices and adhere to infection control standards outlined in Orlando Health policies.
• Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintain compliance with all Orlando Health policies and procedures.
• Demonstrate the knowledge and skills necessary to provide care and assess data appropriate to the age-specific needs of patients.
• Demonstrate awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
• Practice efficient use of supplies.
• Assist the business office as needed with reception, scheduling, and discharge of patients.

Requirements

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school or at least one (1) year of verifiable and applicable work experience as a Certified Medical Assistant in a patient care setting.

Qualifications

• Maintain current BLS Healthcare Provider Certification.
• Maintain current certification or registration by one of the following agencies:
  • Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA)
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
  • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT)
  • Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP)
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT), the American Registry of Medical Assistants (ARMA), or by American Allied Health (AAH)
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.