Medical Assistant-Certified

About the role

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of diverse backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Maintains positive relationships with patients and their families.
• Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician.
• Communicates via phone to ensure patient needs are met timely and accurately.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Requirements

Education Required – High school diploma
Work Experience Preferred – Completion of a formal medical assistant training program.
Required – Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision
Certifications Required – Medical Assistant Certification Basic Life Support (BLS) from the American Heart Association

Skills

Knowledge
Clinical knowledge
Proficiency in using computers, software, and web-based applications
Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
Strong interpersonal and customer service skills

Benefits

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.