Medical Assistant (“Care Counselor”)

Responsibilities

• Facilitate the enrollment of patients into our RTM (Remote Therapeutic Monitoring) using Flagler’s portal.
• Make daily calls and text messages to patients to document patient health status and keep them engaged.
• Aid in the collection and documentation of patient health information, including histories, health status, and new symptoms.
• Support patients by sending health pointers (stretches, meditation videos, light exercises).
• Maintain strict confidentiality in handling patient information, adhering to HIPAA regulations and company policies.

Requirements

• Certification as a Medical Assistant (CMA (AAMA Exam)) - nationally certified.
• 2+ years of experience working as an MA in office or remote.
• Proficiency with technology such as Zoom, Slack, and online enrollment platforms.
• Strong organizational skills and the ability to manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written, with a focus on empathy and patient support.
• Ability to work independently in a remote setting, showing initiative and self-motivation.
• Familiarity with HIPAA regulations and a commitment to maintaining patient privacy.

Preferred

• Medical Specialty: Neurology, Orthopedics, Physical & Rehabilitation Medicine, Sports Medicine.

Pay

$20.00 per hour, contractor position.

What We Offer

• A fully remote work environment, allowing for flexibility and work-life balance.
• Opportunities for professional growth and development within a rapidly growing tech-driven company.
• A supportive and inclusive culture that values different opinions and fosters innovation.