Medical Assistant, Cardiology

About the role

The Mass General Brigham Medical Group is a system-led operating entity within Mass General Brigham, focusing on delivering high-quality, low-cost, innovative community-based ambulatory care. Wentworth Health Partners Cardiology is a full-service practice offering a broad spectrum of cardiology services, including general and interventional cardiology, heart failure, interventional procedures, electrophysiology, device implants, anticoagulation management, and more.

Responsibilities

• Takes vital signs, documents patient information, schedules appointments, and manages patient flow.
• Supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers.
• Interviews patients to obtain medical information, measures vital signs, weight, and height, and records information in the patient's medical record.
• Explains treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Performs general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collects blood, tissue, or other laboratory specimens, logs them, and prepares them for testing; performs phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and checks expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Improves appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree in Medical Assisting preferred.
• Direct MA experience or medical field work 1-2 years required.
• Basic Life Support [BLS Certification] - preferred.
• Certified Medical Assistant [National Certification] - preferred.

Skills and Abilities

• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Compliance with local, state, and federal privacy and confidentiality rules and regulations.
• Knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Time management and ability to manage one's own time and the time of others.

Additional Job Details

Remote Type: Onsite
Work Location: 67 Corporate Drive
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift: Day (United States of America)

Pay Range

$20.48 - $24.94/Hourly
Grade 3

At Mass General Brigham

We recognize and reward the unique value each team member brings to our organization. Our approach to determining base pay considers skills, relevant experience, education, certifications, and other essential factors. We offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

Our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.