Medical Assistant - BMT

About the role

This position is responsible for administrative and clinical duties delegated by the physician. The Medical Assistant assists the physician with patient care in compliance with the Ohio Administrative Code. Duties vary by office based on size and specialty of the practice.

Responsibilities and Duties

• Facilitates efficient and effective patient flow, including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy, and scope of practice.
• Completes Care Connect EMR documentation skills.
• Performs administrative duties to ensure all information is current and updated, including maintenance and monitoring of EMR in-basket.
• Maintains and cleans environment, work area, and equipment; communicates equipment malfunctions to appropriate department/unit personnel.
• Communicates with patients and customers in a respectful and caring manner.
• Collaborates with and anticipates the needs of the healthcare team to ensure continuity, quality of care, and coordination of services.
• Collects and monitors patient data; reports patient data and needs as directed.
• Maintains documentation guidelines around patient chargeable items/services.
• Ensures processes and services are continuously monitored for quality, cost-effectiveness, and efficiency.
• Engages in process and quality improvement activities; makes and implements recommendations to improve operational efficiency and implement new services.
• Engages in continuous study of the professional field, including best practices, to maintain professional competence, knowledge, and skills.
• Completes required continuous training and education, including department-specific requirements.
• Promotes and advocates for patient quality, safety, and experience initiatives.
• Serves as a subject matter expert/resource to the department/unit/practice in areas such as quality, performance improvement, and EMR (e.g., EPIC Super User).
• Has oversight of efficient and effective patient flow, including preparing the patient for the visit/admission and providing specific services and education as determined by providers in accordance with licensure and policy.
• Leads and supports development of standard work and develops necessary customizations.
• Functions as a clinical preceptor and is responsible for training new staff.
• Complies with scope of practice.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality, and efficiency in performing job duties.

Minimum Qualifications

• High School Diploma or Equivalent
• One of the following:
  • Completion of a High School Medical Assistant Career Technical Program
  • Graduation from an accredited School of Medical Assisting
  • Completion of Military Medic training
  • Certification as a Paramedic (EMT-P)
  • At least one year of experience as a physician-trained Medical Assistant in a similar clinical setting
• BLS - Basic Life Support - American Heart Association