Medical Assistant - Bilingual

About the role

We're seeking a proactive and compassionate Bilingual Medical Assistant who shares our commitment to creating a supportive and uplifting workplace. As a Medical Assistant at PedIM Healthcare, you will play a vital role in providing high-quality care to all patients.

Responsibilities

• Provide exceptional customer service.
• Conduct initial patient triage.
• Ensure timely flow of patients through the office, minimizing wait times.
• Support medical providers.
• Stay up to date on policies and procedures.
• Obtain patient histories and update patient charts.
• Call patients with results.
• Maintain a clean work area and patient exam rooms.
• Maintain adequate exam room supply stock.
• Perform routine procedures under established protocols, such as EKG, ear lavage, sterile dressing change, nebulizer treatment, suture removal, immunizations, and therapeutic injections.
• Perform any additional duties as assigned.

Requirements

• Bilingual (English/Spanish) required to effectively communicate with a diverse patient population.
• Excellent customer service skills.
• Medical Assistant or equivalent clinical training and certification preferred.
• Knowledge of business office procedures.
• Good written and verbal communication skills.
• Ability to greet patients and answer phones in a professional manner.
• Able to establish and maintain effective working relationships with providers, patients, and the public.
• Utilize time management skills.
• Recognize, evaluate, solve problems, and correct errors.
• Maintain productivity and work independently.

Qualifications

• High school diploma or equivalent.
• Completion of a medical assistant program or equivalent training.
• Current CPR certification.
• Current First Aid certification.

Skills

• Strong organizational and time management skills.
• Attention to detail.
• Effective communication skills.
• Ability to work independently and as part of a team.

Benefits

Joining our team means more than just a job—it means access to benefits designed to support your health, well-being, and work-life balance. Health coverage + Sick-N-Well membership, Health Savings Account (HSA), Life insurance, Paid time off, 401(k) plan + 4% company match, Relax Scofa membership, Employee Assistance Program (EAP), Employee Recognition Program, and more!

Pay

16-18 Hourly Wage

Schedule

Flexible schedule to accommodate patient needs.