Medical Assistant - Bilingual
About the role
PedIM Healthcare is the first private medical office of its kind in Citrus County – offering top-quality care for children, adults, and seniors all under one roof. We provide pediatrics, adult internal medicine, family practice, geriatrics, women’s care, medical weight-loss, sleep-medicine services and more. Our dedicated, community-focused team is committed to excellence, pride in service, and making a real difference for patients and families across Citrus County.
A broad, multi-discipline practice where you can grow: pediatrics, internal medicine, weight-loss & sleep medicine specialties. A values-driven environment: we listen, we help, we understand—and we care. Community-oriented and recognized: voted “best of the best” in the region. Opportunity to make a meaningful impact by supporting patients over their full life span—from children to seniors. A workplace committed to employee development and delivering holistic care.
Responsibilities
- Provide exceptional customer service.
- Conduct initial patient triage.
- Ensure timely flow of patients through the office, minimizing wait times.
- Support medical providers.
- Stay up to date on policies and procedures.
- Obtain patient histories and update patient charts.
- Call patients with results.
- Maintain a clean work area and patient exam rooms.
- Maintain adequate exam room supply stock.
- Practice safety, environmental, and infectious control methods.
- Perform routine procedures under established protocols such as EKG, ear lavage, sterile dressing change, nebulizer treatment, suture removal, immunizations and therapeutic injections.
- Any additional duties as assigned.
Requirements
- Bilingual (English/Spanish) required to effectively communicate with a diverse patient population.
- Excellent customer service skills.
- Medical Assistant or equivalent clinical training and certification preferred.