Medical Assistant (Bilingual)

About the role

Responsibilities

The Medical Assistant is responsible for serving as a liaison between patients, nurses, Surgeons, and facility staff. Must be willing to help in all areas including sterilization, operating room circulating, and the Post Anesthesia Care Unit. (Rotating) Duties & Responsibilities: Vary depending on business needs

• Applies sanitary, infection control, and safety standards in preparing and sanitizing surgical instruments.
• Accurately and safely handles instruments in accordance with our sterilization process
• Ensures equipment is properly always working. Should equipment malfunction, immediately escalate to Clinical Administrator for assistance if unable to resolve
• Correctly peel-packs supplies/instruments, wraps instruments for sterilization, inspects each instrument for use, function, completeness, and cleanliness
• Documents and maintains accurate sterilization records
• Performs simple maintenance on equipment (i.e., clean filters and drains)
• Prepares trays for designated areas according to policies and procedures
• Documents and maintains an inventory of supplies and materials
• Prepares the surgery suites by gathering, organizing, and preparing surgical supplies and equipment for surgical procedures
• Monitors inventory of all surgical supplies and equipment and notifies appropriate individuals when supplies are needed
• Operates medical equipment and performs technical skills according to set policies and standards of care. Seeks timely assistance as appropriate
• Restock surgery suites with appropriate supplies when procedures have ended for the day
• Collaborates with members of the surgical and clinical team in developing coordinated outcomes and interventions regarding patient progress and care
• Ensures the operating rooms are maintained in a clean, safe, and sanitary manner at all times
• Always follows established HIPPA policies and procedures.
• Brings patients into the examination room in preparation for their follow-up visit
• Takes and records patient vital signs and obtains urine samples
• Cleans examination room and executes room turnover
• Works hand in hand with Surgeons, Massage Therapists, and Nurses to ensure workflow is efficient
• Communicate with the patients in a manner that instills understanding and confidence about their post-procedure healing instructions
• Records appropriate patient information on patient charts and/or Salesforce
• Reports any problems or unusual circumstances to the Clinical Administrator and Surgeon
• Understands and follows procedures for post-surgical and procedural processes
• Provide excellent customer service, ensuring that client's unique needs are met
• Displays consistent professionalism and is empathetic and energetic with patients
• Provides basic direct care to patients as delegated by a Registered Nurse
• Monitors vital signs and reports patient’s behavior and well-being to the PACU Registered Nurses
• Prepares each patient recovery room with necessary items like blankets, pillows, medical equipment etc.

Requirements

• Minimum High School Diploma required
• Holds and maintains a Medical Assistant Certification or Registration
• Holds and maintains an active Basic Life Support (BLS) Certification
• Bilingual in English and Spanish

Physical Requirements

• Prolonged periods of standing, bending and reaching low or overhead
• Ability to move quickly in response to physician and patient need
• High-level visual and auditory acuity for timely response and patient care assessment activities
• Must be able to lift up to 50 lbs. occasionally, up to 20 lbs. frequently and/or up to 10 lbs. constantly
• Category I exposure to bloodborne pathogens; frequent exposure to chemical hazards; may encounter radiation hazards