Medical Assistant - Behavioral Health

Job Purpose

Under the direction of the Behavioral Health clinic manager, the Medical Assistant assists nurses and other behavioral health providers in preparing for medical visits in accordance with agency policies and procedures.

Responsibilities

• Assists in rooming clients for their psychiatric appointment by taking vital signs and updating medication list.
• Documents client encounters accurately and timely in the EMR.
• Helps maintain accurate records and data collection, including routine behavioral health screenings.
• Assists RN with obtaining medications from the pharmacy for injections taking place at the clinic.
• Checks fax machine daily and distributes forms to appropriate team members for review.
• Follows nurse and provider orders as instructed.
• Calls and/or faxes prescriptions to pharmacies when instructed.
• Provides patient education and information.
• Participates in clinical meetings as needed.
• Assists RN and medical providers with making phone calls and triaging client concerns.
• Prepares and performs EKG tests on clients when needed.
• Provides translation services to clients as needed.
• Assists other departments as needed, based on availability.
• Ensures organization in the behavioral health department, including the nurse office and injection room.
• Coordinates with the team during crisis situations.
• Other duties may be assigned.

Education and Experience

• High School diploma.
• At least 2 to 3 years of experience in a community agency, public health, or community health environment, preferably specializing in behavioral health.
• Experience with EPIC software is preferred.

Certificates and Licenses

• Wisconsin Medical Assistant certification required.