Medical Assistant Banner MD Anderson Clinic

Core Functions

• Takes and records vital signs, symptoms, and other necessary measurements; documents pain scores as appropriate.
• Reports condition of patient which may indicate a change in the patient's condition to the clinician.
• Affords assistance during exams and minor in-office procedures, including taking blood pressure, documenting respiration and heart rate/pulse, taking temperature, performing phlebotomies, ear irrigation, and EKGs.
• Acts as a chaperone as needed.
• Utilizes universal blood and body fluid precautions at all times and uses personal protective equipment as needed.
• Prioritizes patient flow through the clinical process.
• Coordinates and manages patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling of patients for clinic, hospital, and other ancillary medical treatments and tests.
• Communicates test results to the patient.
• Provides support to clinicians in order to provide optimal patient care.
• May administer medications in accordance with established policies and procedures or as directed.
• Supports clerical tasks, including complete medical records, labs, authorizations, X-Rays, hospital records, and previous care for each patient visit.
• Ensures complete and accurate information for billing related to the patient encounter in a timely manner.
• Maintains a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas.
• Disinfects equipment and instruments using appropriate solutions following sterilization procedures.
• Fulfills basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies as directed, stocks patient care areas.
• Manages medication ordering and tasks related to all medications (e.g., expired medications/equipment and recalls).
• Maintains effective communication mechanisms with all external and internal customers.
• Exemplifies service orientation and the team concept in all contacts.

Minimum Qualifications

• High school diploma/GED or equivalent working knowledge.
• Completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification is required.
• BLS certification required.
• Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT), Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only), or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• The ability to manage multiple changing priorities in an effective and organized fashion.

Preferred Qualifications

• Experience with office medical procedures and treatments.
• Knowledge of insurance, managed care operations, EMR, and scheduling software.