Medical Assistant - Atrium Health South Charlotte IM FT

Department: GCMG South Charlotte Internal Medicine · Full-time · 40 hours/week · Monday–Friday, 8 am–5 pm · Pay range: $21.85–$32.80/hour · Benefits eligible.

Responsibilities

• Adhere to Medical Assistant scope of practice, follow all policies and procedures, and maintain training and competency based on specialty.
• Perform rooming/visit tasks: vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assist provider with or perform procedures as ordered.
• Perform lab duties: venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, results tracking, and point-of-care testing (POCT) per standing order/provider order.
• Complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Administer medications and vaccines safely following the rights of medication administration.
• Perform other duties as assigned: medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Cross-train to perform duties relevant to specialty or clinic practice within the Medical Assistant scope.
• Demonstrate effective and timely communication, teamwork, and appropriate escalation.
• Maintain a clean work environment; ensure instruments and equipment are cleaned appropriately, equipment and supplies are in working order, and areas are appropriately stocked.
• Demonstrate knowledge and skills necessary to provide age-appropriate care; assess data reflective of patient status and interpret information needed to identify age-specific requirements per departmental policies.

Qualifications

Education

• Greater Charlotte: High School Diploma or GED required; completion of an accredited Medical Assistant program or structured military clinical training per DD214 in lieu of formal program or EMT.
• IL/WI Divisions: High School Diploma or GED required; completion of an accredited or approved Medical Assistant program, or 2 years of verifiable full-time Medical Assistant experience within the last 5 years.
• Wake Forest: High School Diploma or GED required; completion of an accredited Medical Assistant program or structured military clinical training per DD214 in lieu of formal program or EMT.
• Floyd & Navicent: High School Diploma or GED required; completion of an accredited or approved Medical Assistant program, or 2 years of verifiable full-time Medical Assistant experience within the last 5 years.

Certification / License

• Greater Charlotte: Current AHA BLS certification required; successful completion of Atrium Health’s competency assessment.
• IL/WI Divisions: AHA BLS for Healthcare Providers certification within 45 days unless department leader determines not required.
• Wake Forest: Current AHA BLS certification required; one of the following: AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, NRMA; PEARS may be required within 1 year in select areas; successful completion of Atrium Health’s competency assessment.
• Floyd & Navicent: AHA BLS for Healthcare Providers certification within 45 days unless department leader determines not required.

Experience

No prior experience required.

Skills & Abilities

• Perform routine and complex technical skills within the Medical Assistant scope after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills: keyboarding, Windows navigation, electronic mail, and exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.

Physical Requirements & Working Conditions

• Sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Lift 35 pounds without assistance; for patient lifts over 35 pounds or when patient cannot assist, use patient handling equipment with at least one other team member when available.
• Unique patient lifting/movement situations assessed case by case.
• Functional speech, vision, hearing, touch, and fine-hand manipulation skills required.
• Frequent exposure to mechanical, electrical, chemical, blood, and body fluid hazards; protective clothing and equipment worn as needed.
• Operate all equipment necessary to perform the job.

Benefits

• Paid Time Off programs
• Health and welfare benefits: medical, dental, vision, life, short- and long-term disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits: adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Eligibility for programs may depend on FTE or status (full-time, part-time, per diem, temporary, etc.); confirm with a recruiter during the interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed from the combination of Advocate Aurora Health and Atrium Health. It provides care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia, and Alabama; and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients, engages in hundreds of clinical trials and research studies, and has Wake Forest University School of Medicine as its academic core. It is nationally recognized for expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to equitable care, Advocate Health provides more than $6 billion in annual community benefits.