Medical Assistant - Atrium Health Levine Children's Providence Pediatrics FT

Schedule

Full time, 40 hours per week. Monday–Friday 8:00 AM–5:00 PM with rotating Saturdays 8:00 AM–12:00 PM.

About the role

Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Responsibilities

• Adhere to Medical Assistant scope of practice, follow all policies and procedures, and maintain training and competency based on area of specialty when providing patient care.
• Perform rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assist provider with or perform procedures as ordered.
• Perform lab-related duties: venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, results tracking, and Point of Care testing (POCT) per standing order/provider order.
• Complete Clinical Laboratory Improvement Amendments (CLIA)–approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Administer medications and vaccines safely following the rights of medication administration.
• Perform other duties as assigned: medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Cross-train to perform duties relevant to specialty or clinic practice within the Medical Assistant scope.
• Demonstrate effective and timely communication, teamwork, and appropriate escalation.
• Maintain a clean work environment; ensure instruments and equipment are cleaned appropriately, are in working order, and that areas are appropriately stocked.
• Provide care appropriate to the age of the patients served, applying knowledge of growth and development across the life span to assess patient status and interpret information needed to identify age-specific requirements.

Requirements

• High School Diploma or GED required.

Qualifications

• Greater Charlotte: Completion of an accredited Medical Assistant program, or structured military clinical training per DD214 in lieu of a formal program, or EMT certification.
• IL/WI Divisions: Completion of an accredited or approved Medical Assistant program, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
• Wake Forest: Completion of an accredited Medical Assistant program, or structured military clinical training per DD214 in lieu of a formal program, or EMT certification.
• Floyd & Navicent: Completion of an accredited or approved Medical Assistant program, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.

Certification / License

• Greater Charlotte & Wake Forest: Current American Heart Association (AHA) BLS certification required.
• IL/WI Divisions & Floyd & Navicent: Basic Life Support (BLS) for Healthcare Providers certification issued by the AHA must be obtained within 45 days unless waived by the department leader.
• Wake Forest: One of the following certifications may be required within one year in select areas: AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.
• Successful completion of Atrium Health’s competency assessment.

Knowledge / Skills / Abilities

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills including keyboarding, Windows navigation, email, and exposure to electronic medical record systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; for patient lifts over 35 pounds or when the patient is unable to assist, patient handling equipment is expected to be used with at least one other team member when available.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
• Exposure to mechanical, electrical, chemical, blood, and body fluids hazards; required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.

Pay

Base compensation in the range of $21.85–$32.80 per hour, with premium pay (e.g., shift, on-call) and incentive pay for select positions based on qualifications, skills, relevant experience, and performance.

Benefits

• Paid Time Off programs.
• Health and welfare benefits: medical, dental, vision, life, and short- and long-term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits: adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Sign-on Bonus

Eligible based on position criteria.