Medical Assistant - Atrium Health Levine Children's Extended Care Huntersville Pediatrics PT

Responsibilities

• Adhere to Medical Assistant scope of practice, policies, and procedures; maintain training and competency based on specialty.
• Perform rooming/visit tasks: vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assist provider with or perform procedures as ordered.
• Perform lab‑related duties: venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
• Conduct Point of Care testing (POCT) per standing or provider orders.
• Complete CLIA‑approved waived laboratory tests and practice‑specific diagnostic testing in adherence to CLIA standards.
• Administer medications and vaccines safely following the rights of medication administration.
• Perform additional duties such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Cross‑train to perform duties relevant to specialty or clinic practice within the Medical Assistant scope.
• Demonstrate effective, timely communication, teamwork, and appropriate escalation.
• Maintain a clean work environment; ensure instruments and equipment are cleaned appropriately.
• Ensure equipment and supplies are in working order and areas are properly stocked.
• Provide age‑appropriate care, applying knowledge of growth and development across the lifespan and interpreting patient data to meet age‑specific needs.

Minimum Job Requirements

Education

• Greater Charlotte: High School Diploma or GED required; completion of an accredited Medical Assistant program or structured military clinical training (DD214) in lieu of a formal program or EMT.
• IL/WI Divisions: High School Diploma or GED required; completion of an accredited or approved Medical Assistant program, or 2 years of verifiable full‑time Medical Assistant experience within the last 5 years.
• Wake Forest: High School Diploma or GED required; completion of an accredited Medical Assistant program or structured military clinical training (DD214) in lieu of a formal program or EMT.
• Floyd & Navicent: High School Diploma or GED required; completion of an accredited or approved Medical Assistant program, or 2 years of verifiable full‑time Medical Assistant experience within the last 5 years.

Certification / License

• Greater Charlotte: Current American Heart Association (AHA) BLS certification required; successful completion of Atrium Health’s competency assessment.
• IL/WI Divisions: Basic Life Support (BLS) for Healthcare Providers certification (AHA) required within 45 days unless exempted by department leader; successful completion of Atrium Health’s competency assessment.
• Wake Forest: Current AHA BLS certification required; AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, NRMA certifications may be required; Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas; successful completion of Atrium Health’s competency assessment.
• Floyd & Navicent: Basic Life Support (BLS) for Healthcare Providers certification (AHA) required within 45 days unless exempted; successful completion of Atrium Health’s competency assessment.

Experience

• No experience required.

Knowledge, Skills, and Abilities

• Ability to perform routine and complex technical skills within the Medical Assistant scope after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills: keyboarding, navigation of Windows OS, email use, and exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; patient lifts over 35 pounds require equipment and assistance from at least one other team member.
• Functional speech, vision, hearing, and touch with fine‑hand manipulation skills.
• Frequent exposure to mechanical, electrical, chemical, blood, and body fluid hazards; protective clothing and equipment required as needed.
• Operate all equipment necessary to perform the job.
• Job description reflects general nature and level of work; incumbent may be required to perform other related duties.