Medical Assistant
About the role
The Medical Assistant is a key contributor to Welby Health's remote physiological monitoring program, supporting the delivery of high-quality, technology-enabled patient care.
Responsibilities
- Monitor and review patient vitals and assessments within Welby Health's platform
- Support care managers in executing and maintaining individualized care plans
- Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
- Cook up with providers and internal teams to facilitate follow-up tasks and operational needs
- Serve as a liaison between patients and providers to help patients understand instructions, stay engaged, and adhere to their care plan
- Deliver patient education, routine guidance, and general support via telephone and secure messaging
- Empower patients to manage chronic conditions and build sustainable health habits
Requirements
- Associate's degree in a healthcare related field
- Active and valid medical assistant (MA) certification in good standing
- Approximately two (2) to five (5) years of direct patient care experience in medical-surgical or home care
- Exceptional written and verbal communication skills
- Strong organizational skills with attention to detail and follow-through
Qualifications
- Primary residence within the Pacific or Mountain time zones
- Experience in case management, chronic care management, and/or telehealth
- Bilingual or multilingual proficiency
- Familiarity with remote physiological monitoring, electronic medical record (EMR) or electronic health record (EHR) systems, and patient engagement tools
Skills
- Remote physiological monitoring
- Electronic medical record (EMR) or electronic health record (EHR) systems
- Patient engagement tools
Benefits
Welby Health offers a competitive benefits package including health insurance, retirement savings options, and paid time off.
Pay
Compensation is commensurate with experience and qualifications.
Schedule
Work is performed remotely, with flexible hours to accommodate the needs of the patient population.
About Us
Welcome to Welby Health, a San Diego-based healthcare organization dedicated to transforming the way complex conditions are managed. Our mission is to enhance patient outcomes through integrated care coordination, data-driven insights, and improved communication across the care continuum. By partnering with physicians and health systems, we deliver scalable solutions that improve quality of care, boost practice efficiency, and empower patients to lead healthier lives.
Equal Employer Opportunity
Welby Health, Inc. is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, or disability. We provide reasonable accommodations for applicants and employees in alignment with their needs related to disability, mental health, or religious practices.