Medical Assistant

POSITION SUMMARY

The Medical Assistant works with the Physician and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related duties. The Medical Assistant also works to fulfill a variety of patient needs and ensures smooth patient flow within the department.

Duties and Responsibilities

• Greets patients on the phone and in person
• Places patients in the exam rooms
• Takes vital signs and performs ancillary tests appropriate to skill level
• Auxiliaries providers during examination, treatment, and procedures
• Keeps accurate patient files
• Applies dressing, bandages, and splints as ordered by provider
• Ensures rooms are stocked with necessary supplies
• Maintains a sanitized and safe working environment
• Maintains HIPAA compliance
• Coordination of services between multiple practices demonstrated by excellent communication skills
• Performs administrative tasks and must be cross-trained on front desk responsibilities to provide support as needed

Required:

• 1+ years medical assistant experience
• High School Diploma or equivalent
• Current American Heart Association CPR Certification
• Certification from an approved medical assistant program or equivalent combination of training
• Requires critical thinking skills, decisive judgment and the ability to work unsupervised or with minimal supervision
• Ability to respond appropriately to emergencies
• Ability to adapt to advancement and changing technology
• Ability to show attention to detail, accuracy and thoroughness
• Ability to establish and maintain cooperative working relationships with all levels of staff
• Basic typing skills to input various data into Information systems
• Experience in an outpatient practice
• Able to coordinate patient services, assist patients with office, medications and procedure authorizations and explain process to patients
• Experience with EMR and performing chart abstraction into EMR
• Strong computer skills and use of Microsoft office
• Ability to prioritize work efficiently
• Excellent interpersonal communication skills and writing skills
• Excellent organizational and problem-solving skills
• Must be able to multi-task and be flexible in changing work assignments at short notice, which includes increasing work hours as needed to cover the practice needs
• Ability to work in a fast-paced setting
• Must be able to lift up to 25 pounds at a time

Education and Experience

• Minimum High School Diploma or Equivalent
• Experience in fast-paced scheduling or call center
• 1+ years of customer service experience
• Experience working with performance metrics
• Experience with Microsoft Office Products (Word, Excel, PowerPoint)

Benefits of Working with Balance Health

• Medical, Dental, and Vision Plans
• HSA with Employer Contribution
• FSA
• Generous PTO Program
• 401k with a 3% Match
• Employee Assistance Program
• Life and AD&D Insurance
• Short-Term and Long-Term Disability

To find out more, visit https://balancehealth.com/