Medical Assistant

We’re on a mission to end HIV/AIDS through integrated, personalized, judgment-free care. That means meeting people where they are and supporting the whole person—medically, socially, and emotionally. Every role here plays a part in that mission. We believe healthcare works best when it’s rooted in equity, dignity, and access for all. At Vivent Health, we’re building a culture where every person—both patients and employees—feels seen, respected, and empowered to thrive.

This isn’t just a workplace. It’s a community. It’s a mission. It’s your chance to be part of something bigger.

About the role

The Clinic Medical Assistant assists in providing health care to patients in the Vivent Health Medical Clinic. In addition, the Medical Assistant provides valuable input for day-to-day operations of the clinic. The Medical Assistant is a key member of the medical staff and supports the delivery of the highest quality health care to Medical Clinic patients.

Responsibilities

• Provide direct patient care including rooming patients, documentation of vital signs, administering vaccinations, updating health maintenance, performing ECGs and other routine clinic functions.
• Provide phlebotomy services as needed.
• Process and document patient specialty care referrals as needed.
• Abstract outside laboratory results into the electronic medical record as needed.
• Document as required in the medical record.
• Order routine medical supplies.
• Monitor/distribute faxes.
• Stock and maintain exam rooms.
• Ensure all clinic medical equipment is kept in good working order.
• Monitor expiration dates and routine control checks for all clinic equipment and tests.
• Participate in continuous Quality Improvement activities.
• Perform any other related duties as assigned by the Medical Director.
• Adhere to all agency policies, including Confidentiality, Employee Handbook, Health Care Corporate Compliance Plan, Standards of Conduct, and other relevant policies.

This job description is not all-inclusive and outlines the main responsibilities and requirements of the role. Employees may be asked to perform additional job-related tasks as needed. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High School Diploma.
• Certified Medical Assistant.
• Basic Life Saving certification.
• One year or greater experience in phlebotomy.
• Demonstrated knowledge of universal precautions.
• Effective and practical organizational skills.
• Knowledge of and sensitivity to the HIV/AIDS patient population, and/or an eagerness to learn about this community.
• Exemplary customer service skills.
• Excellent communication skills.
• Ability to do detail-oriented work in a fast-paced work environment.
• Ability to work with a diverse population.

Preferred Qualifications

• Working knowledge of English/Spanish languages (bilingual).
• HIV experience in a not-for-profit environment.

Pay

$24.00/hourly - $24.25/hourly (Depending on Experience). The final salary will be determined based on factors such as market data, internal equity, candidate experience and qualifications.

Benefits

• Generous PTO, including 12 paid holidays.
• 401(k) with 100% employer match up to 5%.
• 12 weeks fully paid parental leave for benefits-eligible employees after one year.
• Employer-subsidized medical, dental, vision, and gender-affirming care.
• Tuition reimbursement and licensure assistance.
• Benefits for full-time and eligible part-time roles.
• Public Student Loan Forgiveness: Employment at our organization may qualify you for federal student loan forgiveness programs.