Medical Assistant

Responsibilities

• Supports the clinical and office staff by performing clinical administrative tasks such as phone screening, appointment confirmation calls, orders management, data entry into the EMR, etc.
• Create and/or update patient demographic and clinical information in the EMR as needed.
• Responsible for taking patients from waiting room, performing vitals and preparing them for provider visits into EMR as well as updating medical history as part of intake process.
• Assists the provider’s and/or clinicians with patients in the office and is to include but not limited to the following tasks:
• Clinical Chart Preparation
• Gather appropriate documents and signatures necessary to assist the clinician in making treatment decisions.
• Provides patient education and assists patients with clinical questions as needed and appropriate.
• Notifies patients of test results per protocol as needed.
• Provides professional and efficient telephone services to patients and Virginia Heart staff and transfers/handles calls as appropriate.
• Provides a safe environment for patients and staff.
• Works as a resuscitative team member in emergency situations within their level of expertise and training.
• The medical assistant is responsible for knowing the location of the medical supplies and medication on the emergency cart and the proper operation of emergency equipment within their scope.

Requirements

• Medical Assistant Certification Preferred
• High School Diploma, or equivalent
• Previous experience working in a medical office with both administrative and clinical experience required
• Computer Literate
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Prior experience with the use of an Electronic Medical Record (EMR) preferred.