Medical Assistant

About the role

Valor Healthcare is looking for a passionate Medical Assistant to join their team at the Community Based Outpatient Clinic (CBOC) in Danville. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, three weeks of PTO to start and a weekday schedule.

Position Overview

As a Medical Assistant, you will provide prescribed medical treatment and personal care services to patients with diseases and injuries seeking treatment in the clinic, as directed by physician or mid-level provider. You will collaborate with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan.

Core Responsibilities

• Actively assists with patient care, physical examinations, and ancillary tests.
• Schedule clinic appointments. Specific responsibilities relative to scheduling, PCMM assignments; outpatient clinic appointment recall additions and edits and making entries into the Electronic Wait List.
• Answers phones and timely relays messages.
• Prints, prepares, and organizes patient check-in list with medication list for the following day.
• Collections lab specimens, including but not limited to urine, blood, and sputum from patients for testing.
• Operates electrocardiograph and other diagnostic equipment to administer routine diagnostic test and treatments.
• Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
• Remain focused on achieving excellent clinical outcomes through the specified VA guidelines.
• Provide excellent customer service to each patient, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Support patient enrollment and retention in appointments, follow-up visits, or nurse visits.
• Embrace and support new initiatives, whether clinical or operational.

Requirements

• Diploma or certificate of an accredited program as approved by the state.
• Certified and experienced in phlebotomy preferred.
• Minimum two-years’ experience as an MA in a related primary care or ambulatory care setting; government healthcare environment preferred.
• Must be remain in good standing through the Veterans Health Administration (VA).
• Credentialing may be required based on the individual VA contract.
• Must be in good standing with a valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements.
• Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract.
• Proficiency in written and spoken English.
• Strong computer skills, including EMR experience.
• Energetic and optimistic demeanor, with exceptional customer service, communication and interpersonal skills.

Qualifications

• This is considered a safety sensitive position.