Medical Assistant

Core Responsibilities

• Room patients, take vitals, and prepare them for treatment.
• Deliver patient education and onboarding support per protocol.
• Own infusion suite readiness: setup, turnover, and supplies.
• Own delegated, non-clinical support tasks for nursing within scope.
• Document accurately in CareTend and the EHR.
• Own follow-up and reminder outreach that keeps care on schedule.
• Ensure a clean, stocked, and safe patient environment.
• Escalate clinical concerns to nursing promptly.

Qualifications

• High school diploma or equivalent
• MA certification (CMA, RMA, or CCMA) preferred
• BLS certification
• 0 to 1 year clinical support experience (Medical Assistant I)
• MA certification preferred or in progress (Medical Assistant II)
• 1 to 3 years medical assistant experience (Medical Assistant II)
• Independent on rooming, vitals, and education (Medical Assistant II)
• Infusion or specialty experience preferred (Medical Assistant II, Medical Assistant III)
• MA certification preferred (Medical Assistant III)
• 3+ years, including infusion or specialty experience (Medical Assistant III)
• Demonstrated trainer and suite resource (Medical Assistant III)

Position Summary

The Medical Assistant owns the patient's first hands-on touch in the treatment visit at Valley Vital Care, from rooming and vitals to patient education and infusion suite readiness. This role carries the former Patient Educator duties, ensuring patients are prepared, informed, and moving through the suite efficiently — keeping the day on time without compromising care.