Medical Assistant

About the role

UniVida Medical Centers is seeking a Medical Assistant who serves patients by identifying the best method for retrieving specimens; preparing specimens for laboratory testing; performing screening procedures. Their duties include arranging daily activities based on urgency of requests for fluid samples, identifying patients and their personal information, determining the right venipuncture method, reassuring patients and helping them relax, preparing patients before drawing blood, finding veins that are suitable for puncture, drawing blood using sterilized needles, vials and other equipment, ensuring optimal and quantity of samples, collecting and distributing FOBT, PT-INR, Urine samples, etc., ensuring inventory controls are met to meet patient and physicians ordering needs, centrifuging blood samples, keeping the phlebotomy workstation clean and well organized, verifying patient information and label samples correctly and sending or delivering them for testing, working with physicians and always following their directions, working with physician's orders to close HEDIS gaps, working with health plan reports to report gaps that were closed, working with practice management system to ensure patient appointments are met, and performing other duties and functions as requested by management.

Responsibilities

• Arrange daily activities based on urgency of requests for fluid samples
• Identify patients and their personal information using their ID, documents or other means
• Determine the right venipuncture method based on patient age, health, etc.
• Reassure patients and help them relax
• Prepare patients before drawing blood
• Find veins that are suitable for puncture
• Draw blood using sterilized needles, vials and other equipment
• Ensure optimal and quantity of samples
• Collect and distribute FOBT, PT-INR, Urine samples, etc.
• Ensure inventory controls are met to meet patient and physicians ordering needs
• Centrifuge blood samples
• Keep the phlebotomy workstation clean and well organized
• Verify patient information and label samples correctly and send or deliver them for testing
• Work with physicians and always follow their directions
• Work with physician’s order to close HEDIS gaps
• Work with health plan reports to report gaps that were closed
• Work with practice management system to ensure patient appointments are met
• Perform other duties and functions as requested by management

Requirements

• High school diploma or graduation equivalency degree (GED)
• Phlebotomy certification and diploma
• Proven experience working as a phlebotomist
• Ability to successfully draw blood from patients with minimal or no complications

Desirable Knowledge, Abilities And Skills

• Highly organized, proactive, attentive to details and goal oriented
• Ability to work with large data sets with guidance from medically trained individuals
• Ability to successfully draw blood from patients with minimal or no complications
• Ability to identify problems, think logically or creatively, and devise practical solutions
• Ability to prioritize and carry out work assignments independently and efficiently
• Ability to work with many diverse people
• Ability to work independently and be self-directed and flexible
• Ability to prioritize
• Ability to perform functions with minimal supervision
• Ability to work at a high-volume level of accuracy
• Ability to adapt easily to changing conditions and work responsibilities
• Ability to complete assigned tasks under stressful situations
• Establishes and maintains effective working environment
• Excellent communication skills, both verbal and written
• Excellent people skills while following medical centers policies and procedures
• Proficient computer skills
• Strong level of confidentiality due to the sensitivity of materials and information handled
• Strong interpersonal skills
• Displays compassionate leadership in dealing with direct reports

Physical Demands

• Frequent standing, walking, grasping, carrying, reaching, bending, stooping, speaking
• Occasional sitting
• Heavy lifting: up to 25 pounds maximum with frequent lifting, carrying, pushing and pulling with assistance if needed.