Medical Assistant

About the role

University Radiology, the largest provider of subspecialty radiology and teleradiology services in NJ, is seeking a full-time Medical Assistant for their East Brunswick, NJ Imaging Office. The position operates on an 8:30 AM - 5:00 PM schedule.

Responsibilities

• Visit requests from providers, their assistants, the patient, or the patient’s family come via phone or email. Schedule telehealth visits and have excellent knowledge of the telehealth platform (e.g., Doxy.me).
• Schedule telehealth visit within the availability of the requested Interventional Radiologist (IRad). Use the “calendar event” feature in MS Outlook to alert the IRad of any telemedicine visit.
• Reschedule appointments by editing the existing “calendar event” on MS Outlook.
• Facilitate patient’s usage of telehealth platform, including sending instructions via email or walking them through the process of logging on.
• Maintain records of appointments, procedures, and patient information for each patient.
• Request and obtain office notes, relevant labs, and relevant imaging reports prior to patient visit. Obtain relevant outside imaging studies and facilitate their upload into our PACS.
• Must not schedule any diagnostic exams at any of the joint venture (JV) locations. See manager for the most recent list of JV locations.
• Verify patient insurance coverage and obtain authorization for outpatient diagnostic exams. Send an order of any requested laboratory tests to the patient via mail or email.
• Work with an IR nurse to have the medication called into the pharmacy of the patient’s choice or mail a prescription of any medications to the patient.
• Provide clarifications to patients on procedures, as appropriate, and answer any questions regarding scheduling.
• Deliver test results and follow up instructions as directed by the IRad. Communicate any follow up concerns from the patient or any need for a follow up visit with the IRad.
• Schedule and coordinate interventional radiology procedures with patients, providers, and hospital scheduling staff. Send required preprocedural information and prescription to the hospital. Verify patient insurance coverage and obtain authorization for interventional procedures. Confirm IR procedure and procedure date with the hospital and the patient. Schedules procedures in MI.
• Inquire with the IRad on the day of any scheduled procedure if a “note to chart” or any postprocedural office visit is needed. If an “note to chart” is needed, it is to be scheduled on the date of the procedure, the referring provider and all additional providers listed on the initial office visit are to be listed as additional providers on the note to chart. “Note to chart” must be completed in MI to allow the IRad to dictate.
• Work as a team with other schedulers or medical assistants to acknowledge and respond promptly to all emails from IRads. Acknowledgments to “close the loop” are a must.
• Communicate effectively with patients and providers. Maintain professional attitude and appearance. Provides courteous customer service with a smile on the phone and in-person.
• Have excellent time management skills relating to daily workflow. Follow company policy regarding patient privacy (e.g., HIPAA).

Requirements

• High School Graduate
• Medical Assistant Certification preferred but not required

Qualifications

• Excellent understanding of insurance company requirements/pre-certification processes with good understanding of what is required from each insurance company and appropriate timing of scheduled procedures based on insurance requirements.
• Excellent time management skills relating to daily workflow.
• Follow company policy regarding patient privacy (e.g., HIPAA).
• May be required to perform duties in or near areas containing specialized imaging equipment and must be able to adhere to all department and facility safety protocols.

Skills

• Excellent communication skills
• Strong organizational skills
• Knowledge of telehealth platforms
• Ability to manage multiple tasks simultaneously

Benefits

University Radiology offers a comprehensive benefits program including medical, dental and life insurance, 401k/pension, and profit-sharing plans, generous paid time off policy and more. From $22/hr

Pay

$22/hr

Schedule

8:30 AM - 5:00 PM

Benefits

University Radiology offers a comprehensive benefits program including medical, dental and life insurance, 401k/pension, and profit-sharing plans, generous paid time off policy and more.

Company Information

University Radiology is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.