Medical Assistant

Job Summary

Towson University (TU) is a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU enrolls over 19,000 students and operates the second-largest university in the University System of Maryland. The Towson University Health Center seeks a Medical Assistant to provide clinical care and administrative support.

Responsibilities

• Aid medical providers with patient appointments: take vital signs, document patient history, perform EKGs, administer medications and immunizations, assist with minor procedures, and respond to provider requests.
• Perform laboratory services: venipuncture, in-house CLIA-waived tests (e.g., COVID, strep, flu, HIV, mono, pregnancy, urinalysis), and lab specimen processing; maintain lab inventory and perform quality control.
• Maintain exam room and clinical equipment hygiene: clean, stock, sterilize instruments, and monitor medical supply inventory.
• Serve front desk as needed: answer phones, schedule appointments, check-in/outpatients, register and verify insurance, assist with billing, forms, and clerical tasks; review and respond to answering service messages.
• Educate students and families on immunization compliance, HIPAA, FERPA, and Health Center services; verify student compliance with immunization and TB screening requirements.
• Perform other duties assigned by Clinic Coordinator including inventory of dispensary medications, supplies, and emergency medications; prior authorization and referral support; office organization.

Qualifications and Skills

• High School Diploma or GED and successful completion of an accredited program for Medical Assistants.
• Experience with electronic health records software (e.g. Point and Click), Microsoft Office, Trizetto, Cyracom, and scheduling/billing software.
• Demonstrated expertise in healthcare administrative operations including clinical skills, vital signs, EKGs, immunization administration, in-office lab testing, aseptic techniques, medical terminology.
• Proven ability to manage administrative functions in customer service, patient registration, insurance verification, use of multi-line phones and billing basics.
• Working knowledge of HIPAA and FERPA compliance standards.
• Strong communication skills and ability to remain calm under pressure, including dealing with distressed patients or parents.
• Ability to multitask in a fast-paced clinical environment.
• General knowledge of the principles of aseptic techniques and infection control including blood and body fluid precautions.
• General knowledge, skill and ability to administer medications, assist with treatments, and operate medical equipment.
• General knowledge of and ability to meet the requirements for compliance with confidentiality of records and communications regarding clients.
• Skill and ability to use aseptic and sterile techniques; to interact with the public, health care providers, agencies, and facilities.
• Ability to perform extensive standing and walking; to communicate effectively both orally and in writing; to operate standard office equipment.

Preferred Qualifications

• Experience in an ambulatory, urgent care, or outpatient setting.
• Experience performing CLIA-waived lab tests and medical equipment sterilization.
• Bilingual or ASL Fluency.
• Familiarity with student health services and college-age population.

Pay and Benefits

$41,524 annually and full University benefits that include annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, please click here. TU also offers a variety of great perks and discounts, which can be found here.

Application

To apply, please submit a resume and cover letter with your online application. This position will be open for a minimum of 14 days.