Medical Assistant

Medical Assistant Duties and Responsibilities

• Greet patients and verify patient contact and insurance data
• Assist in front office duties as needed
• Answer phone calls, schedule check-in times, answer patient questions and take notes for providers
• Stocking and restocking supplies
• Triage patients
• Perform labs ordered by providers
• Administer injections and vaccinations ordered by providers
• Absorb and support the patient and provider throughout the patient visit

Medical Assistant Qualifications/ Skills

• Clinical skills, creating a safe, effective environment, procedural skills, inventory control, EKG, blood draw, administering injections, multi-tasking, flexibility, performing vitals assessment and taking blood pressure, knowledge of universal precautions.
• Knowledge of the principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to learn computer software programs; enter and maintain accurate data and statistical information in order to consistently prepare clear and concise reports, correspondence, and other written materials.
• Critical thinking skills are a must.
• Maintain and perform infection control
• Pleasant interpersonal demeanor and ability to work with all levels of associates and leadership.
• Strong commitment to customer service and excellence in healthcare.
• Ability to work as part of a team in a fast-paced, high-patient volume environment

Medical Assistant Requirements

• Certified Clinical Medical Assistant (CCMA) Certification or a minimum of 5 years of Medical Assistant experience
• Minimum 5 years of customer service experience
• Phlebotomy experience
• Experience with EMRs (Electronic Medical Records) and medical terminology
• Pass periodic testing triaging patients (ex. taking blood pressure)
• Maintain required clinical knowledge, technical skills, training, and credentials through personal and professional development
• BLS certified within 90 days of employment
• Bilingual in Spanish and English a PLUS