Medical Assistant

About the Role

The Medical Assistant plays a pivotal role in providing patients with an exceptional healthcare experience while offering vital support to physicians, nurses, and other medical staff. This position encompasses both administrative and clinical responsibilities under the guidance of a physician.

Responsibilities

• Patient Interaction: Escort patients to exam rooms, take vital signs, measurements (including breast and body when needed), and detailed photographs pre- and post-operatively. Record all pertinent information electronically in the patient's chart while maintaining discretion, privacy, and dignity.
• Room Management: Prepare clinic rooms by ensuring they are well-equipped, organized, and welcoming. Maintain cleanliness and hygiene by thoroughly cleaning and disinfecting rooms after each patient, disposing of contaminated supplies, and restocking medical necessities.
• Communication & Responsiveness: Promptly address messages on Symplast and Weave, follow through on commitments, and communicate effectively with clinic leadership regarding patient concerns or other relevant matters. Practice direct, assertive, and professional communication.
• Medical Assistant Duties: Perform tasks such as sending pathology specimens, cleaning instruments, writing patient notes, managing prescriptions under physician guidance, preparing injections (e.g., scar injections, numbing agents), and uploading photos.
• In-Office Procedures: Assist with procedures by ensuring treatment rooms are prepared and supplied, maintaining sterile processes, and understanding sterile field requirements.
• Initiative & Accountability: Demonstrate proactive behavior, identify and complete tasks without specific guidance, maximize productivity during idle periods, and take responsibility for mistakes.
• Perform additional tasks as assigned.

Qualifications

• Minimum of 2 years of experience in a medical office environment as a medical assistant.
• Comfortable using electronic medical records to document patient details.
• Typing speed of 50+ WPM and familiarity with medical terminology.
• Non-judgmental outlook and ability to work with a diverse clientele.
• Willingness to adhere to all policies and procedures, with an understanding of medical compliance.
• Excellent problem-solving skills and capacity to multitask, including handling multiple patients simultaneously.