Medical Assistant

Position Summary

The Medical Assistant will support providers and clinical staff by delivering high-quality patient care, coordinating clinical activities, and ensuring efficient daily clinic operations.

Key Responsibilities

• Patient Care & Clinical Support
• Oversee and participate in the day-to-day clinical care of patients.
• Perform patient intake activities including: Recording vital signs, Obtaining patient medical history, Reviewing medications and allergies, Coordinate patient care according to physician direction, company policies, and clinical protocols.
• Perform clinical procedures, including: Injections, Ear lavages, Other routine clinical procedures within scope of practice.
• Assist providers during invasive procedures and minor surgical procedures.
• Maintain exam room readiness and cleanliness.
• Documentation & Administrative Support
• Maintain clinical logs, including: Exam room maintenance logs, Temperature logs, Other required clinic compliance records.
• Submit electronic referrals for specialty services, diagnostic testing, and additional patient care needs.
• Enroll patients in the patient portal program and respond to electronic patient messages as appropriate.
• Process medication refill requests according to established protocols.
• Facilitate prior authorizations and coordinate with insurance providers when necessary.
• Manage inbound and outbound patient phone calls.
• Schedule patient appointments as needed.
• Perform other duties and responsibilities as assigned.

Required Qualifications

• Education & Certification
• Graduate of an accredited Medical Assistant Program/School, OR Registered Medical Assistant (RMA), OR Certified Medical Assistant (CMA)
• Certifications Required
• Current Basic Life Support (BLS) Certification for Healthcare Providers through the American Heart Association (AHA)
• Experience
• Minimum 1 year of Medical Assistant or relevant clinical experience