Medical Assistant

About the role

Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Responsibilities

• Measures patient height / weight and vital signs.
• Screens for and documents pain, distress, clinical depression scores required for each patient visit.
• Completes “rooming” process including escorting patient to exam room.
• Reviews/verifies medication lists and preferred pharmacy information with patient for accuracy and enters/updates information in the Electronic Medical Record (EMR) at each encounter.
• Reviews/verifies patient allergies and updates in EMR at each encounter.
• Reviews health histories and other assigned historical information with the patient since the last visit and updates in the EMR at each encounter.
• Completes all required screening questionnaires and enters data in the EMR.
• Prepares patients for examination and/or treatment assuring rooms/chairs are turned over in a manner that promotes efficient provider workflow and patient throughput.
• Reviews need for prescriptions/refills at each encounter. Manages prescription refill extension requests per Tennessee Oncology (TO) policy, procedure, standards.
• Calls in prescriptions/refills according to TO policies, at the direction of the provider or under the supervision of an LPN/RN.
• Calls patients with lab results and verbatim instructions, at the direction of the provider and under the supervision of an LPN/RN.
• Assists with telephone triage by screening incoming calls/messages, returns phone calls at the direction of the provider and under the supervision of an LPN/RN adhering to approved protocols/decision making trees/algorithms.
• Assists with provider performed procedures/exams/acts as a chaperone (i.e., bone marrow biopsies, skin biopsies, etc.).
• Ass