Medical Assistant

Responsibilities

• Prepare the patient for the face-to-face visit with the provider: Take vital signs.
• State reason for visit.
• Obtain and record patient history.
• Prepare and assist patient with completing appropriate forms.
• Follow and update patient care guidelines and place request for standing orders.
• Medication reconciliation
• Abstraction of medications and vaccines as needed.
• Request medical records as needed.
• Maintain patient flow.
• During Patient Visit Translate for patient as needed.
• Do specimen collection.
• Perform urinalysis, Recheck blood pressures as needed.
• Provide first aid/CPR as required until healthcare provider/emergency personnel arrive.
• Check Out Patient Provide patient care plan.
• Patient education as needed.
• Provide all appropriate documents for discharge of patient at end of appointment.
• Report communicable diseases.
• Coordinate care for individual patients as needed, including but not limited to, referral and testing follow-up and/or communication with other community organizations.
• In-Between Patients Prepare and maintain safe and clean examination rooms and treatment areas.
• Follow appropriate hand hygiene.
• Desk Responsibilities Perform telephone and in-person triage by collecting patient concerns and symptoms within scope of training and certification.
• Respond to provider task actions and do follow up with patients.
• Address incoming and outgoing faxes as related to patientcare.
• Answer the telephone in a professional and respectful manner.
• Address all incoming calls regarding refill requests, care givers, home health, and ensure patient is transferred to another department as needed.
• Nurse visits
• Prior authorizations
• Specimen Collection Per Healthcare Provider Orders Obtain throat specimen for microbiological testing.
• Perform wound collection procedure for microbiological testing.
• Instruct patients in the collection of a clean-catch mid-stream urine specimen.
• Direct patients for specimen collection.
• Complete laboratory requisitions with the proper information.
• Use correct ICD-10 coding.
• Obtain capillary puncture.
• Diagnostic Testing Per Healthcare Provider Orders Use methods of quality control.
• Screen and follow-up test results.
• Perform electrocardiograms.
• Perform vision/hearing screening.
• Perform Hemoglobin A1c (HbA1c).
• Perform INR testing.
• Direct patients for diagnostic/x-ray testing.
• Medication Administration When giving medication, and vaccines, apply and follow the rights of medication administration.
• Update and maintain medication and immunization records.
• Apply pharmaceutical principals to prepare and administer oral, parenteral to include subcutaneous and intramuscular injections.
• Administer vaccines to adults and pediatric patients.
• Communication Respond to and initiate electronic communications/provider orders.
• Recognize and respond to verbal communication/provider orders.
• Demonstrate appropriate telephone techniques.
• Communicate provider orders to pharmacies, healthcare facilities, patients, etc.
• Maintain current knowledge of office procedures, pertinent laboratory/diagnostic facilities’ requirements and nursing responsibilities through review of memos, policy & procedures, established protocols, medical assistant practice, etc.
• Write routine reports and correspondence.
• Read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, etc.
• Always communicate effectively and in a professional manner.
• Assist in keeping appointments on schedule.
• Coordination Of Patient’s Medical Care Follow up with referrals, testing, and other organizations as needed for patient care.