MEDICAL ASSISTANT

About the role

Dedicated and compassionate Medical Assistant with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of clinical and administrative tasks to support healthcare delivery. Possesses strong communication skills to interact with patients, healthcare professionals, and administrative staff while maintaining a patient‑centric focus and ensuring smooth clinic operations.

Responsibilities

• Greet patients and escort them to exam rooms.
• Obtain and record patient vitals, including height, weight, blood pressure, pulse, respiration, and temperature.
• Measure and fit patients for compression stockings and assist with putting them on.
• Take before and after pictures of patients.
• Ensure exam rooms are stocked appropriately, clean, and prepared for procedures.
• Assist with room and tray set‑up for patient procedures.
• Assist RN and PA in preparing medications and filling syringes (as permitted by state law).
• Issue pre‑ and post‑procedure instructions and prescriptions, ensuring patient compliance and understanding.
• Coordinate day‑to‑day clinic schedule to maintain patient flow.
• Provide excellent customer service and treat team members and patients with compassion and respect.
• Maintain autoclave spore compliance records.
• Assist with medical supply inventory management, including ordering, receiving, organizing, and scanning supplies in and out of the medical management software.
• Maintain privacy and confidentiality of patient records in accordance with HIPAA.
• Troubleshoot and resolve day‑to‑day operational issues.
• Maintain a safe, secure, and healthy work environment by following standards, policies, and regulations.
• Apply working knowledge of managed care basics and experience with managed care and Medicare populations.
• Assist in training new staff on policies and procedures.
• Perform other duties delegated by the team lead, RN, physician, or practice manager.
• Actively engage in cross‑training initiatives to acquire proficiency in various clinic functions.
• Provide coverage for other clinics as needed, demonstrating adaptability and teamwork.
• Collaborate with team members across clinics to maintain a cohesive and supportive work environment.
• Embrace opportunities for continuous learning and skill development to enhance overall clinic efficiency.

Skills

• Administrative skills: answering phone calls, scheduling appointments, greeting patients.
• Effective communication with patients, families, and healthcare team members.
• Time management.
• Cleanliness and adherence to protocols.
• Attention to detail.
• Proficient use of Athena EHR or similar electronic health record system.
• Bilingual in Spanish and English.

Qualifications

• High School Diploma.
• Graduation from an accredited Medical Assistant program (required) or completion of an equivalent program.
• Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• Current Basic Life Support (BLS) certification, or ability to complete the course within the first 30 days of employment.
• Minimum of 1 year of experience in a physician’s office or hospital.
• Physical requirements: standing and walking during various tasks; full range of body motion, including handling and lifting patients; manual and finger dexterity with eye‑hand coordination; occasional lifting and carrying of items up to 30 pounds.