Medical Assistant

About the role

At STRIDE Community Health Center, we’re dedicated to more than just providing healthcare, we’re committed to making a lasting impact on the lives of our patients and the communities we serve. As one of Colorado’s largest Federally Qualified Health Centers, we provide comprehensive services—including primary care, dental, pharmacy, behavioral health, health education, and outreach—to individuals and families throughout the Denver Metro area.

Responsibilities

• Assists nurses, providers, and care navigators to support patient-care related functions.
• Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations; appropriately responding to emergency codes; communicating safety issues/concerns timely and appropriately.
• Maintains patient care and non-patient care records in a confidential, accurate, and timely manner.
• Prepares paperwork for provider signature by completing as much information as possible before submitting to provider.
• Escalates patient/customer concerns to professional/licensed staff when appropriate.
• Performs opening and closing lab procedures including quality control, autoclaving, and packaging of instruments.
• Registers, checks-in, and checks-out patients for all services.
• Collections and uploads all necessary documentation and consents.
• Promptly and accurately updates patient records including financial and demographic information.
• Collects copayment and account balances at time of service.
• Completes annual competency assessment.
• Adheres to professional standards, policies/procedures, federal, state, and local requirements, accreditation standards.
• Updates job knowledge by participating in educational opportunities.

Requirements

• High school diploma or GED.
• Active BLS Certified.
• Medical Assistant certificate of completion (MA) - Graduation from an accredited Medical Assistant Program.
• Certified MA Certification (CCMA, CMA, RMA) is preferred, but not required.
• Additional language proficiency (bilingual) is highly preferred.
• 1 year back-office experience or other proven proficiency preferred.

Skills & Expertise

• Ability to interact positively and build rapport with patients, coworkers, and external contacts.
• Ability to work independently in a manner that ensures accuracy and efficiency.
• Ability to respond to the needs and concerns of STRIDE’s diverse patient population.
• Ability to travel to other clinics for coverage, as needed.
• Excellent Customer Service skills including ability to defuse upset customers.
• Proficiency in a variety of software including but not limited to the internet, Microsoft 365 applications, and Electronic Health Records (EHR).

Pay

We offer a competitive hourly range of $21.59 - $27.19 for Non-Certified Medical Assistants and $22.59 - $28.19 for Certified Medical Assistants, depending on your experience. This range reflects STRIDE’s good faith estimate of potential compensation at the time of posting. The final salary for the selected candidate will be determined based on several factors, including experience, education, budget, internal equity, specialty, and training.

Benefits

• Medical, dental, and vision coverage.
• Paid time off (PTO) and holidays.
• Health Savings Account (HSA) and Flexible Spending Account (FSA), including dependent care options.
• 401(k) with matching.
• Work-life balance.
• NHSC Loan Repayment.
• Tuition reimbursement and/or Continuing Medical Education (CME).
• No nights, weekends, or major holidays.
• Employee Assistance Program (EAP).
• Employee Discounts on top attractions, hotels, more.

Tools

• Computer, printer, multi-line telephone systems, fax machine, copy machine, Microsoft Office Outlook, EHR, autoclave, centrifuge, hemocoel, glucometer, nebulizer, EKG machine, pulse oximeter, oxygen cylinder, spirometry, stethoscope, blood pressure cuff, waived and moderate complex lab test kits, fetal doppler and electronic thermometer.

Working Environment and Physical Activities

• Office environment within a clinical setting.
• Moves/transports objects up to 25 lbs frequently and up to 75 lbs occasionally.
• Communicates information to others.
• Discerns/analyzes information from others to assist in decision making.

Health And Safety Commitment

To ensure the safety of our patients, staff, and communities, all new hires at STRIDE must receive an annual flu shot or provide an exemption, as well as undergo tuberculosis screening and testing.