Medical Assistant

About the role

STRIDE Community Health Center is a Federally Qualified Health Center with 13 clinics in the Denver Metro area, offering comprehensive services including primary care, dental, pharmacy, behavioral health, health education, and outreach.

Responsibilities

• Assists nurses, providers, and care navigators in supporting patient-care related functions.
• Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations; appropriately responding to emergency codes; communicating safety issues/concerns timely and appropriately.
• Maintains patient care and non-patient care records in a confidential, accurate, and timely manner.
• Prepares paperwork for provider signature by completing as much information as possible before submitting to provider.
• Escalates patient/customer concerns to professional/licensed staff when appropriate.
• Performs opening and closing lab procedures including quality control, autoclaving, and packaging of instruments.
• Registers, checks-in, and checks-out patients for all services.
• Collections and uploads all necessary documentation and consents.
• Promptly and accurately updates patient records including financial and demographic information.
• Collects copayment and account balances at time of service.
• Completes annual competency assessment.
• Adheres to professional standards, policies/procedures, federal, state, and local requirements, accreditation standards.
• Attends all staff meetings and all other meetings as assigned.

Requirements

• High school diploma or GED.
• Active BLS Certified.
• Medical Assistant certificate of completion (MA) from an accredited program.
• Certified MA Certification (CCMA, CMA, RMA) is preferred, but not required.
• Additional language proficiency (bilingual) is highly preferred.
• 1 year back-office experience or other proven proficiency preferred.

Skills & Expertise

• Ability to interact positively and build rapport with patients, coworkers, and external contacts.
• Ability to work independently in a manner that ensures accuracy and efficiency.
• Ability to respond to the needs and concerns of STRIDE’s diverse patient population.
• Ability to travel to other clinics for coverage, as needed.
• Excellent Customer Service skills including ability to defuse upset customers.
• Proficiency in a variety of software including but not limited to the internet, Microsoft 365 applications, and Electronic Health Records (EHR).

Working Environment and Physical Activities

Office environment within a clinical setting. Enters data into computer programs via computer, mouse and keyboard. Moves/transports objects up to 25 lbs frequently and up to 75 lbs occasionally. Communicates information to others. Discerns/analyzes information from others to assist in decision making.

Schedule

4x10s (Mon, Wed, Thu & Fri) or 5x8s (Mon-Fri)

Pay Information

A competitive hourly range of $21.59 - $28.19 for Non-Certified Medical Assistants and $22.59 - $28.19 for Certified Medical Assistants, depending on your experience, education, budget, internal equity, specialty, and training.

Benefits

• Comprehensive full-time benefits package including medical, dental, and vision coverage, paid time off (PTO) and holidays, Health Savings Account (HSA) and Flexible Spending Account (FSA), including dependent care options, 401(k) with matching, Work-life balance, NHSC Loan Repayment, Tuition reimbursement and/or Continuing Medical Education (CME), Employee Assistance Program (EAP), Employee Discounts on top attractions, hotels, more.

Why STRIDE?

STRIDE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to any characteristic protected by law. STRIDE complies with the Americans with Disabilities Act, providing reasonable accommodations as needed.

Health And Safety Commitment

To ensure the safety of our patients, staff, and communities, all new hires at STRIDE must receive an annual flu shot or provide an exemption, as well as undergo tuberculosis screening and testing.