MEDICAL ASSISTANT

About the role

The Medical Assistant supports the practice with overall responsibility for maintaining efficiency of patient flow. They perform clinical duties such as maintaining universal precautions, rooming patients, taking vital signs, performing phlebotomy, administering vaccines, and performing treatments and procedures as ordered by the provider. Administrative duties include answering practice education inquiries, counseling patients, coordinating room rotations, and managing patient charts.

Responsibilities

• Greets patients and escorts them into exam rooms.
• Assists with procedures, including minor ones and wound care, under supervision.
• Takes vital signs and documents them.
• Answers phones, schedules appointments, processes orders, and prepares patient charts.
• Communicates with patients about their visits and coordinates with medical staff.
• Cleans and stocks patient rooms, orders supplies, and assists with lab results.
• Maintains communication with physicians and staff regarding schedule changes.
• Cross-trains to assist at the front desk during coverage.
• Trains new employees and participates in evaluations.
• Works weekends and holidays.
• Ensures safety and follows infection control guidelines.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent preferred.
• Completion of a Medical Assistant program preferred.
• Experience in a clinical setting preferred.
• BLS certification required.
• CMA certification preferred.
• Exceptional interpersonal, communication, and customer service skills.
• Strong clinical judgment and organizational skills.
• Knowledge of medical procedures and anatomy.
• Ability to react calmly in emergencies.
• Computer proficiency and ability to use electronic medical records.