Medical Assistant

Incumbent is responsible for aiding in clinical and administrative duties within the medical unit.

Responsibilities

• Assists in patient care by updating medical history to include medications and allergies, taking vital signs, preparing and maintaining examination areas, and performing various medical testing (EKG/orthostatic BP) and phlebotomy duties.
• Prepares patients for, and assists providers and nurses with, examinations and procedures related to direct patient care.
• Works with care teams to ensure patient records are accurate, up to date, and information is documented appropriately.
• Proactively reviews patient rosters to keep abreast of updates, and inform care team of any changes.
• Obtains pertinent clinical data from patients.
• Records information accurately into the electronic health record.
• Assists in scheduling and tracking of patient appointments.
• Maintains a safe, comfortable, and therapeutic environment for patients and families in accordance with Seneca Nation Health System (SNHS) standards. Particular emphasis on therapeutic communication both in person and over the phone.
• Performs general inventory and medical office duties.
• Responsible for all general maintenance, housekeeping, material stocking, and cleaning as needed in order to maintain a clean and sanitary workplace for the delivery of patient care.
• Promotes a cooperative and cohesive workplace environment to maintain high quality services to patients.
• Provides culturally sensitive care for patients of all ages.
• Responsible to handle appropriately any/all communications necessary for patient care, both incoming and outgoing.
• Participates and promotes PCMH guidelines and procedures.
• Responsible for any/all electronic health record functions and duties required for patient care.
• Upholds and promotes the value and integrity of the SNHS mission statement. Will promote SNHS in a positive manner.
• Provides care through a trauma-informed lens by incorporating key principles of both physical and psychological environment safety, trustworthiness and transparency, collaboration of decision-making during treatment plan developments, empowerment of patients by recognizing and building upon individual strengths, as well as recognizing and respecting the diversity of cultural backgrounds and sensitivity.
• Attends all mandatory staff meetings and in-services.
• Documents all patient contact and care according to the provisions of the Privacy Act of 1974.
• Follows all policies and procedures of the department, Seneca Nation, and SNHS.

Skills

• Excellent communication, interpersonal and patient service skills.
• Good analytical and problem-solving skills.
• Excellent computer skills
• The physical stamina to stand for long periods

Qualifications

• Must possess and maintain a current Medical Assistant Certification (AAMA/CMA/RMA).
• Minimum 1 year of clinical experience required.
• Current CPR/BLS required.
• Experience in a large hospital, academic medical center, outpatient health care setting, or Indian Health Service (IHS)/tribal health, preferred.