Medical Assistant

About the role

This position requires the medical assistant to provide support to physicians and other clinical staff. The Medical Assistant performs routine clinical and clerical work.

Job Duties & Essential Functions

• Place patients in the examination rooms and document using the electronic medical record, medications, vitals and main reason for the visit.
• Perform screening and measuring procedures, which include but is not limited to, height, weight, blood pressure, pulse, temperature.
• Auxiliary in setting up and preparing the patient and equipment for exams and special procedures as needed.
• Collect blood or other laboratory specimens as requested by physician.
• Enter proposed orders into Electrical Medical Record for licensed independent provider review and approval.
• Obtain previous test results from outside labs, radiology, physicians’ offices, etc.
• Explain treatment procedures, medications, diets and physicians’ instructions to the patient in a clear and effective manner.
• Clean and sterilize instruments and dispose of contaminated supplies according to regulations.
• Maintain an adequate supply of medical inventory in each exam room.
• Ensure the cleanliness of each exam room. Prepare rooms after each patient and for specific procedures as needed.
• Order supplies as needed.
• Ensure HIPAA and OSHA guidelines are followed at all times.
• Perform administrative duties when needed; answering phones, scheduling appointments, etc.
• Create and update telephone encounters when reporting and responding to patients’ medical concerns and requests; forward to appropriate staff and medical providers.
• Adhere to protocol for patient flow (1. Reception, 2. Registration, 3. Triage, 4. Labs, 5. Escort to Provider).
• Adhere to Visit Completion Protocol (1. Receive encounter and referral forms, 2. Schedule next appointments, 3. Schedule outside referrals at appointed time, 4. Update visit log).
• Perform all other related duties as assigned by management.

Required Qualifications

• High school diploma/GED.
• Graduate of a Medical Assistant program.
• Knowledge of medical terminology.
• Exceptional customer service and telephone etiquette.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Computer and/or EMR experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is active and requires the employee to constantly move about in the office to assist patients, staff and medical providers. Any additional physical demands will be outlined and provided by management.

Benefits

Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee.