MEDICAL ASSISTANT

About the role

The Medical Assistant functions within the care team by assisting the medical provider, serving as a liaison between the patient and the provider, and performing medical receptionist tasks as needed.

Responsibilities

• Prepare examination rooms at the beginning and/or end of each day.
• Prepare patient for examination which may include in-person, electronic or phone contact.
• Perform patient care procedures and evaluations for which s/he is certified/approved including but not limited to immunization and injections; assisting in minor procedures.
• Documents all medical information in appropriate fields in EMR; accurately enters immunization information into CAIR registry and EMR.
• Contact patients to remind them of and confirm appointments.
• Document and sign all clinical support tasks in the medical chart.
• Check electronic medical record messages and follow up appropriately.
• Scan documents into electronic medical record.
• Using computerized electronic medical records performs duties for reception, discharge, scheduling, completing appropriate forms, checking eligibility, and enrolling patients in appropriate insurance and drug assistance programs.
• May provide health education to patients.
• Participate in quality assurance activities to monitor and improve patient care quality.
• Meets customer service standards.
• Follows all SRCH policies & procedures.
• Participates in ongoing training.
• Other duties as assigned.

Qualifications

Education: High School diploma or GED preferred. Graduation from a medical assistant program with appropriate certification. Completion of a medical assistant externship required or equivalent Medical Assistant experience. Current CPR certification.

Required for Certified Medical Assistant (M134): Certified Medical Assistant by State of California through certification examination. Certification must be maintained. Proof of current certification must be provided for personnel records.

Experience: One year medical assistant experience preferred. Experience with electronic medical records preferred.

Skills

• Demonstrated proficiency with all tasks on the most current MA competency list.
• Fluency in English and Spanish (speak, read and write) preferred.
• Demonstrated computer/keyboard proficiency and Experience with Microsoft Office applications including Outlook, Word, Excel and PowerPoint as evaluated by skills testing.
• Demonstrates knowledge of compliance issues within the community clinic environment.
• Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
• Complies with HIPAA policies.
• Strong interpersonal skills.
• Ability to be sensitive with persons of various social, cultural, economic and educational backgrounds.
• Ability to work in a fast-paced environment.
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to work flexible hours.
• Good judgment, problem solving and decision-making skills.

Pay

Salary Range: $25.48 – $30.40 DOE

Physical Requirements

• Use standard office equipment and access, input, and retrieve information from a computer.
• Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions; collect, interpret, and/or analyze complex data and information.
• Vision: see details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• Lift up to 30 pounds.