Medical Assistant

About the role

Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP), supporting Resurgens, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.

Responsibilities

• Prepares patients for visit by directing/accompanying patients to the examining or X-ray room, providing gowns/drapes, and assisting with proper positioning of patient for the examination and/or treatment;
• Interviews patient and records medical histories, may order x-rays per provider order or protocol, or obtain resuts from imaging facilities;
• Aids health care providers during examinations as directed. Duties may include, but are not limited to, performing dressing changes, taking vital signs, preparing and drawing up injectable medications, labeling medications for administration by provider, applying/removing casts/splints, removing sutures/staples, preparing laboratory test requests, preparing lab specimen for pick-up per protocol;
• Generates orders for prescriptions, diagnostic imaging, rehabilitation therapy, DME, etc. as directed by provider; inputs into EMR;
• Schedules follow-up appointments, tests, test results, procedures, and injections with designated provider or facility;
• Schedules surgeries according to surgery scheduling protocols. This includes obtaining medical clearances, precertifications, consents, submitting orders and scheduling pre-assessments, preoperative and postoperative appointments;
• Reconciles patient health history information at visit, updates any additional information pertinent to patient care and scans various documentation into EMR. Such documentation includes hospital dictation, disability forms, laboratory test requests, medical clearances or any other correspondence as directed after obtaining provider signature;
• Traits patient correspondence received by phone, voicemail or patient portal in adherence to policy. Documents patient correspondence into EMR system and advises patient provider plan of action;
• Maintains exam rooms which may include the following: prepares exam rooms including stocking of appropriate supplies, instruments, and equipment for examination of patients daily. Cleans exam rooms according to protocol between patient examinations. Disposes any contaminated materials appropriately;
• Cleans and sterilizes medical instruments and equipment;
• Performs other duties as assigned by Providers, RNs, and managers.

Requirements

• High School diploma or equivalent;
• Current Basic Life Support (CPR, BLS) certificates;
• Excellent communication and customer service skills;
• Graduate of an accredited Medical Assistant Program or Certified Orthopedic Tech preferred;
• Two years orthopedic experience preferred;
• Three years medical office experience preferred;
• Proficiency in use of electronic medical records (preferred);
• Ability to communicate clearly and concisely in all written and verbal communications;
• Strong organizational skills with demonstrated attention to detail;
• Ability to comprehend and complete assigned tasks furnished in written, oral, or diagram form;
• Ability to identify resolutions to problems involving several concrete variables in standardized situations;
• Demonstrated conflict management skills;
• Strong knowledge orthopedic terminology (preferred);
• Strong knowledge of orthopedic surgical and diagnostic procedures (preferred);
• Knowledge of casting and splinting (preferred);
• Strong working knowledge of HIPAA and safety guidelines;
• Ability to interact and communicate effectively with patients/families;
• Valid Georgia driver’s license and driving history meeting Resurgens’ requirements;
• Physical demands: while performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee will be required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 50 pounds. Employee may be required to operate various types of orthopedic equipment necessitating manual dexterity.