Medical Assistant

Job Description

Medical Assistants perform clinical and administrative support tasks necessary for efficient center operations to ensure high quality client services and support, informed consent, client education and counseling, effective clinical support, efficient client flow, in a professional health care environment.

Responsibilities

• Provide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines
• Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices
• Ensure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications
• Assure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing. Obtain and witness all necessary consents. Document patient’s decisions on chart
• Aid during medical examination
• Exhibit excellent time management skills and ability to multi-task and prioritize work
• Demonstrate PPM customer service standards
• Show social perceptiveness and service oriented
• Greet clients politely and promptly and provide correct information for registration and check-out
• Maintain excellent written and verbal communications skills

Health Center Operations

• Prepare for next day appointments (confirmation calls, insurance verification)
• Proficiency in MS Office
• Working knowledge of Epic Patient Management Software is a plus!

Other

• Confidentiality: May be exposed to limited confidential information whose disclosure would be contrary to the best interest of the agency, the patient, facility and professional ethics
• Work With Others: Has contact with employees, patients and outside agencies, furnishing and obtaining information. Requires a cooperative and courteous attitude, as well as excellent phone and communication skills
• OSHA Category: Tasks performed by this position may involve exposure to blood, body fluids, or tissues

Education and Experience

• High school diploma or GED with medical assisting certificate required
• Graduation from an accredited medical assistant program required
• Certified Medical Assistant - a plus!
• One year experience in an out-patient clinical setting, or education and experience equivalent to two (2) years of experience working in a healthcare setting performing back or front office medical assistant duties
• Ability to read, write, and speak English fluently required
• Bilingual in English and Spanish is a plus

Benefits

• Medical, Dental, and Vision insurance
• Flexible Spending Account
• Life, AD&D Insurance
• Short-Term and Long-Term Disability
• Paid Time Off (PTO) and Ten Paid Holidays
• Licensing & Certification Renewal Reimbursement
• CME/CEU annual budget & 3 days of paid time for Development
• Employee Assistance Program
• 401(k) Retirement Plan with Employer Match
• Equal Opportunity Statement: Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace.

Qualifications

• Pass Criminal Background Screening and the Right to Work in the United States
• Requires COVID-19 Vaccination as part of Employment