Medical Assistant

Job Description

Monitor and review patient vitals and assessments within Welby Health's platform
Support care managers in executing and maintaining individualized care plans
Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
Coordinate with providers and internal teams to facilitate follow-up tasks and operational needs
Serve as a liaison between patients and providers to help patients understand instructions, stay engaged, and adhere to their care plan
Deliver patient education, routine guidance, and general support via telephone and secure messaging
Empower patients to manage chronic conditions and build sustainable health habits

Req#: 7J6L344HAzTe

Required Qualifications

• Associate's degree in a healthcare related field
• Active and valid medical assistant (MA) certification in good standing
• Approximately two (2) to five (5) years of direct patient care experience in medical-surgical or home care
• Exceptional written and verbal communication skills
• Ability to work independently in a remote, technology-enabled environment
• Strong organizational skills with attention to detail and follow-through
• Primary residence within the Pacific or Mountain time zones
• Experience in case management, chronic care management, and/or telehealth
• Bilingual or multilingual proficiency
• Familiarity with remote physiological monitoring, electronic medical record (EMR) or electronic health record (EHR) systems, and patient engagement tools

Preferred Qualifications

About Us

Welcome to Welby Health, a San Diego-based healthcare organization dedicated to transforming the way complex conditions are managed. Our mission is to enhance patient outcomes through integrated care coordination, data-driven insights, and improved communication across the care continuum. By leveraging a technology-enabled, clinically grounded service model, we collaborate with physicians and health systems to deliver scalable solutions that elevate the quality of care, boost practice efficiency, and empower patients to lead healthier lives.

Equal Employer Opportunity

Welby Health, Inc. is committed to fostering an inclusive workplace where all individuals are treated with dignity and respect. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, or disability. We provide reasonable accommodations for applicants and employees who need assistance due to disability, mental health concerns, or religious practices.

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