Medical Assistant

About Us

Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group’s high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.

About the role

The Medical Assistant will support physicians and clinical staff in providing specialized patient care by performing both clinical and administrative duties specific to the practice’s area of focus. The ideal candidate will have strong technical skills, excellent attention to detail, and a commitment to delivering compassionate, patient-centered care. Responsibilities may vary based on state regulations.

Location: 2500 Hospital Dr., Building 10, Mountain View, CA 94040-4106

Responsibilities

• Greet and escort patients to exam rooms, prepare patients for visits by obtaining medical history, current medications, allergies, and chief complaints, and document all information in the patient medical record.
• Assist with patient flow to ensure timely visits.
• Support delivery of high-quality patient experience through excellent customer service and communication with patients, families, and other care providers while ensuring a safe patient care environment.
• Provide assistance to physicians and/or advanced practice providers in preparing and conducting medical exams and office procedures under direct guidance and supervision.
• Perform applicable medical procedures, collect and prepare laboratory specimens, administer injections/immunizations, and perform venipuncture, as allowed by state regulations.
• Communicate information and instructions to patients as directed by physicians, advanced practice providers, or nursing staff, and ensure patient’s understanding of the information.
• Assist with scheduling tests, treatments, and follow-up appointments, and communicate test results to patients.
• Ensure exam rooms are clean and stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.
• Respond to calls and requests for referrals and appointments, triage and process messages and requests from patients, clinic staff, referring physicians, and pharmacies.
• Maintain patient files, records, and other information.
• Other duties as assigned.

Requirements

• Diploma from an accredited program for Medical Assistants required.
• Certification as a Medical Assistant preferred or as required by State.
• CPR/BLS certification preferred.
• 1+ years in an office-based healthcare setting preferred.

Skills

• Ability to follow universal precautions, OSHA standards, and HIPAA regulations.
• Strong verbal and written communication skills.
• Superior customer service skills.
• High level of professionalism.
• Ability to maintain patient confidentiality.

Benefits

• Health Insurance: Medical and Prescription Drugs, Teladoc Health, Teladoc Second Opinion Service, Dental, Vision, Short-Term Disability (STD), Long-Term Disability (LTD), Basic Life Insurance, Spouse Life, Child Life, and Accidental Death & Dismemberment (AD&D).
• Other Benefits: Health Savings Account, Healthcare Flexible Spending Account (FSA), Parental Leave Benefit, Sick Pay Bank, Employee Assistance Program (EAP), Progyny Fertility Benefits, Group Aflac Policies, Identity Theft Protection, Employee Charitable Fund, Care.com, Various Discount Programs.
• Retirement Benefits: 401(k) Thrift & Profit-Sharing Plan, Employee Stock Purchase Plan (ESPP).
• Paid Time Off: Full-time team members accrue PTO based on length of continuous service:
  • 0 – 4 years: 18 days (144 hours) annually, up to 27 days (216 hours) maximum accrual.
  • 5 – 8 years: 23 days (184 hours) annually, up to 34.5 days (276 hours) maximum accrual.
  • More than 8 years: 28 days (224 hours) annually, up to 42 days (336 hours) maximum accrual.
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, Christmas Day, and 1 Floating Holiday.
• Paid Sick Leave: Provided through PTO accruals as outlined above.

Pay

Pay Range (Base Pay): $22.79 - $36.49 per hour

Starting Pay Range (Base Pay): $23.00 - $30.00 per hour

Schedule

Full-time is classified as team members who are consistently scheduled and work 30 hours or more on a weekly basis. Full-time team members working fewer than 40 hours per week will receive benefits on a pro-rated basis.