Medical Assistant
About the role
Assists in the delivery of exceptional individualized patient care under the direct supervision of a physician or physician assistant.
Responsibilities
- Provide excellent customer service to internal and external customers through prompt response and courteous communication.
- Affords assistance to the physicians with coordination of care between other departments, testing and surgical facilities, and/or physician offices.
- Initiates orders for XR, MRI, CT, US and Bone Scans as directed by the physician on the day the patient is seen.
- Provides live phone support as needed for all incoming patient phone calls within the designated subspecialty.
- Conglobates patient/clinic flow together with medical assistants.
- Aids in hands-on duties such as splint removals, injection prep.
- Anticipates ways to improve patient care and experience.
- Affords assistance in the evaluation, development and effectiveness of systems and protocols.
- Participates in professional development activities and maintains professional affiliations.
- Performs other duties as assigned.
Requirements
- High School Diploma or GED with Medical Assistant Certification and preferably 2 years back office medical office experience.
- Knowledge of EHR system.
- Excellent communication skills.
- In depth knowledge of medical terminology, pharmacology, anatomy and physiology, and surgical procedures as well as treatment modalities.
- Must be able to spell accurately.
- Strong organizational skills.
- Ability to multi-task and prioritize.
- Ability to remain calm under pressure.
- Ability to maintain quality control standards.
- Knowledge of HIPAA and OSHA requirements.
Benefits
- Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
- Dental & Vision Insurance
- 401(k) with Annual Employer Contributions
- Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
- Employee Assistance Program (EAP): Employer-paid support for life’s challenges
- Generous Paid Time Off: Up to 4 weeks of PTO starting out. (Increases with tenure)
- 7 paid holidays + 2 floating holidays
Pay
$18-$24/hour
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