Medical Assistant

Job Summary

The Medical Assistant (MA) plays a critical role in the delivery of primary care within an outpatient, ambulatory setting, with a focus on prevention and health maintenance. The MA is expected to implement principles of comprehensive, community-based, patient-centered care, ensuring that services are developmentally, culturally, and linguistically appropriate.

Essential Duties and Responsibilities

• Room Preparation: Prepare and maintain examination and treatment rooms to ensure readiness for patient care, including managing the inventory of supplies and equipment.
• Equipment Maintenance: Perform routine checks and maintenance on clinical equipment, ensuring functionality for patient care.
• Pre-visit Screenings: Conduct pre-visit screenings according to protocols approved by OCHC and the ordering provider.
• Patient History Documentation: Obtain, assess, and record patient history using appropriate tools and protocols within the electronic medical record (EMR) system.
• Medical Records Management: Assist with organizing and maintaining patient medical records, including the accurate documentation of medications and immunizations in the EMR and Wisconsin Immunization Registry.
• Office Operations: Utilize computer and electronic technologies to support office operations, including organizing, prioritizing, and securely maintaining transmittable information.
• Vital Signs & Clinical Assistance: Obtain vital signs and assist with examinations, procedures, and treatments as ordered by the provider within legal and professional guidelines.
• Medication Administration: Prepare and administer oral and parenteral (excluding IV) medications and immunizations per provider orders and Wisconsin law.
• Test Follow-up & Screening: Screen and follow up on test results per provider recommendations and respond appropriately to medical emergencies.
• Diagnostics Testing: Perform CLIA-waived tests, electrocardiography, and respiratory testing as ordered by the provider.
• Patient Documentation & Education: Document patient communication and clinical treatments accurately and in a timely manner, and provide education on health maintenance, disease prevention, and treatment compliance as directed by the provider.
• Community Resources: Identify and connect patients with community resources to support health maintenance and disease prevention.
• Appointment Coordination: Schedule, coordinate, and monitor patient appointments effectively.
• Cultural Competency: Demonstrate cultural awareness and sensitivity in all patient interactions, adapting communication methods as needed.
• Professional Communication: Employ professional telephone and interpersonal skills, using appropriate medical terminology, and effectively manage verbal, nonverbal, and written communications.
• Patient Advocacy & Liaison: Serve as a communication liaison and advocate for patients between the healthcare team, ensuring their needs and concerns are addressed.
• Confidentiality & HIPAA Compliance: Enforce HIPAA regulations and handle confidential patient information in compliance with legal and ethical standards.
• Risk Management & Safety: Adhere to risk management and safety protocols, performing all tasks within legal and ethical boundaries.
• Credentialing & Professional Development: Recognize professional credentialing requirements, participate in quality control and improvement efforts, and maintain skills through continuing education.
• Team Collaboration & Coverage: Provide coverage for other staff members when necessary and actively participate in departmental and organizational meetings.
• Additional Responsibilities: Perform other duties as assigned, with the understanding that assignments may change at the discretion of the Clinic Nurse Manager, Lead RN, Lead MA, or Director of Clinics & Provider Relations to meet organizational needs.

Vaccination Requirement

Outreach Community Health Centers mandates that all employees be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella, and Influenza. If offered a position and you are unable to receive these vaccinations due to religious or medical reasons, you may request a religious or medical exemption.

Qualifications

• Completion of an accredited MA program or 1-year exp & CPR certification
• Medical Assistant certification is required.
• Associate of Science degree and AAMA certification are preferred.
• CPR certification is mandatory.

Starting Pay

$20.41 - $25.38 - Depending on Experience