Medical Assistant

About the role

Why UMP? UMP is a physician‑led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission—delivering high‑quality spine care in a thriving clinical environment.

About OrthoTexas: OrthoTexas is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients’ quality of life. As part of this team, you’ll work alongside top spine specialists in a supportive and forward‑thinking practice. If you're an APP looking to make a meaningful impact in specialized care, we invite you to explore this opportunity and help bring exceptional orthopedic care to communities of the Metroplex.

Responsibilities

• Prepare patients for visits by directing or accompanying them to the examination or X‑ray room, providing gowns/drapes, and assisting with proper positioning.
• Interview patients and record medical histories; may order X‑rays per provider order or protocol.
• Assist health‑care providers during examinations, including dressing changes, vital signs, blood draws, applying/removing casts or splints, removing sutures/staples, and preparing laboratory test requests and specimens.
• Prepare and order medication prescriptions, X‑rays, rehab, DME, etc., as directed by the provider.
• Complete appropriate documentation in the EMR system, update patient health history, and scan various documentation (hospital dictation, disability forms, lab requests, etc.) into the EMR.
• Receive, disseminate for provider signature, and scan test results and medical clearances into the EMR; ensure patient history is updated within 24 hours of the visit.
• Schedule appointments, tests, procedures, and/or surgery following scheduling protocols; ensure follow‑up appointments are booked for test results, post‑operative care, etc.
• Respond to patient phone calls promptly, make follow‑up calls, and document communications in the EMR.
• Maintain exam rooms by stocking supplies, instruments, and equipment daily; clean rooms between patients and at the end of the clinic day; dispose of contaminated supplies per protocol.
• Clean and sterilize medical instruments and equipment.
• Prepare disability and other forms for provider signature.
• Monitor inventory and order medical supplies.
• Occasional travel may be required; floating positions require frequent travel.
• Perform other duties as assigned by providers, RNs, and managers.

Requirements

• High school diploma or equivalent (required).
• Medical Assistant certification (CMA, RMA, or CCMA) or completion of an accredited Medical Assistant program (preferred).
• Proficiency in electronic health record (EHR/EMR) systems.
• Current CPR certification (CPR, BLS).
• Two years orthopedic experience (preferred).
• Three years medical office experience (preferred).

Skills

• Proficiency in use of electronic medical records.
• Clear and concise written and verbal communication.
• Strong organizational skills with attention to detail.
• Ability to understand and follow written, oral, or diagram instructions.
• Problem‑solving and critical‑thinking abilities.
• Knowledge of orthopedic terminology, surgical and diagnostic procedures (preferred).
• Working knowledge of HIPAA and safety guidelines.
• Effective interaction with patients and families.
• Ability to travel between multiple site locations, if applicable.

Benefits

• Healthcare options: PPO, HDHP, and Surest plans with a $100/month tobacco‑free discount.
• Dental & vision insurance.
• 401(k) with annual employer contributions.
• Additional coverage: HSA/FSA, short‑ and long‑term disability, life and AD&D, legal assistance, and more.
• Employee Assistance Program (EAP) – employer‑paid support for life’s challenges.
• Generous paid time off: up to 2 weeks of PTO starting out (increases with tenure).
• 7 paid holidays plus 2 floating holidays.

Physical Demands

• Hearing adequate to perform duties in person and over the telephone.
• Speaking ability to clearly communicate in person and over the telephone.
• Vision sufficient for patient examinations, reading printed sources, and computer screens.
• Frequent lifting and carrying of items up to 30 lb unassisted, including assisting patients.
• Manual dexterity for required health‑care services.
• Frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting; occasional heavy lifting, pushing, and pulling.

Work Environment

• Potential exposure to infectious diseases and bodily fluids when interacting with patients and families.
• Occasional exposure to moving mechanical parts, fumes, airborne particles, and toxic or caustic chemicals.
• Noise level typical of a physician’s office.