Medical Assistant

Orchid Health · Blue River, OR · 1 mo ago

On-siteHealthcare$22.5–$24.5/hrFull-time

About the Role

Join Orchid Health, an organization founded over 10 years ago with the belief that integrated patient-centered care—built on trusting relationships—is the most effective way to improve community health. We currently serve thousands of patients at our Oregon clinic locations, supported by a talented, passionate, and dedicated team. Our mission is to advance a new model for community health based on relationships, joy in work, and health equity, guided by four pillars and core values:

Core Values: Challenge the Status Quo, Cultivate Respect, Courageously Vulnerable and Accountable
Four Pillars (in order of priority):
1. Employee Well-Being
2. Trusting Patient Relationships
3. Community Health
4. Financial Sustainability

At Orchid Health, we embrace self-management, where teams collaborate to make day-to-day decisions without top-down direction. Team members take on shared responsibilities based on their strengths, hold each other accountable, and are supported by peers, coaches, and clear, timely information. This structure reduces bureaucracy, fosters collaboration, and makes work more meaningful. We believe those doing the work are best positioned to lead it, and our organization reflects that philosophy.

Orchid’s team members have opportunities to expand professional skills in a supportive environment, participate in community outreach, and enjoy a robust benefits package. The McKenzie River Clinic is located in Blue River, Oregon, on Highway 126, east of Eugene/Springfield—a charming community nestled at the confluence of the Blue and McKenzie rivers in the Willamette National Forest.

Responsibilities

Greet and room patients with a warm and friendly attitude.
Document an accurate Patient History (Family, Social, Health, and Surgeries) and update it at follow-up visits.
Accurately record patient vitals, including weight, height, blood pressure, heart rate, pulse oximetry, respiratory rate, head circumference, and body measurements if indicated.
Record and update patient medications in the electronic health record.
Provide Screening Questionnaires (written or verbal) according to guidelines.
Assist with management/follow-up of Pain Medication Contracts.
Process prescription refills under provider supervision, following standing orders.
Perform blood draws, process patient labs, and manage Urine Drug Screens per protocol. Knowledge of centrifuge use and autoclave (including spore counts and documentation) is required.
Follow all Infectious Disease protocols and assist with Infectious Waste Management.
Perform and analyze POC tests (e.g., urinalysis, pregnancy, blood sugar, hematocrit, hemoglobin, HGBA1C, INR) and maintain proper logs for testing, equipment, and calibration.
Consult with patients (phone or in-person) to assess injuries/ailments within scope of practice, following Triage Protocol Guidelines.
Input preventive health screening information into patient charts and initiate orders per Standing Order Guidelines.
Perform EKGs, Spirometry, and other procedures (e.g., Diabetic Foot Exams, Splinting, Suture Removal, Allergy Testing) if trained and documented.
Administer immunizations and manage vaccine documentation, monitoring, and protocols (VFC and RHC).
Audit patient charts to ensure preventive health metrics are met and maintain Preventive Health Lists.
Manage medical supply/medication inventory as instructed by the office manager.
Keep Lab Area and Exam Rooms stocked and ready for use.
Assist providers with patient calls, pharmacy communications, and other care coordination tasks.
Document all patient interactions, conversations, and occurrences accurately in medical charts.
Fax/scan documents and schedule patient appointments as needed.
Perform other tasks within the standard scope of Medical Assistant responsibilities.

Requirements

Minimum of one full year of experience in a primary care office.
BLS Certification required.
Strong ability to show compassion and professionalism when interacting with patients.
Ability to adapt behavior based on constructive feedback.
Strong collaboration skills with a diverse and dynamic team.

Preferred Qualifications

Current national certification for Medical Assistant.
Experienced with blood draws.

Work Environment

While in the clinic, team members may be exposed to viruses, disease, and infection from patients and specimens. The role requires extended computer use and operation of standard office equipment (computers, phones, e-fax).

Physical Demands

The physical demands include:

Regular talking, hearing, and vision requirements (close, distance, color, peripheral, depth perception, and ability to adjust focus).
Frequent use of hands and fingers for computer, telephone, and keyboard operation.
Intermittent physical activity, including standing, walking, bending, kneeling, stooping, reaching, crouching, and lifting/supporting patients.
Light to moderate lifting may be required.

Travel

Travel is primarily local during business hours, with occasional out-of-area travel for CME events or activities involving other Orchid Health Clinics.

Pay

$22.50 – $24.50/hour, depending on experience and skills. An additional $1.00/hour increase at 120 days.

Schedule

Monday - Thursday, 8:00 AM - 6:00 PM.

Benefits

Medical, Dental, & Vision: Orchid pays 100% of monthly premiums for team members and at least 50% for dependents (base plans).
$1,000/year Wellness Benefit for activities that promote happiness.
401(k) with company match and free financial planning/wellness resources.
Continuing Education/Continuing Medical Education budget for all team members.
Employee Assistance Program (EAP) providing free mental health support, financial planning, and lifestyle training.
128 hours of PTO per year, front-loaded with tenure-based increases.
40 hours of paid inclement weather and emergency closure leave, front-loaded.
8 paid holidays, plus your birthday off.
Free care at Orchid Health clinics for team members and their families.

Benefits eligibility begins on the first of the month following 30 days of employment.