Medical Assistant

Location: 171 Pleasant St, Suite 101, Concord, NH 03301

Responsibilities

• Prepares exam rooms for patient use by cleaning the rooms between patients and ensuring that each room is stocked with the appropriate supplies.
• Prepares procedure trays as necessary.
• Escorts patient to exam room and checks vital signs as needed.
• Interviews patient to assess needs, records reason for visit, current medications, and takes temperature if necessary.
• Instructs patient how to prepare for physician's examination.
• Completes routine forms as appropriate.
• Assists physicians and other providers with patient procedures such as suture removal, wart and mole removal, minor surgeries, etc.
• Prepares specimens to be analyzed by an outside lab by packaging specimen appropriately, completing requisition form, and contacting testing facility as necessary.
• Submits lab results to physician before contacting patient and filing patient's chart.
• Schedules on-site and off-site diagnostic tests and procedures by providing the patient with appropriate preparation instructions and making the appointment by phoning the patient or testing site.
• Records procedures ordered and tracks results.
• Facilitates referrals to other physicians by phoning their offices, making an appointment for the patient, and forwarding requested test results, etc.
• Contacts hospitals and outside sources regarding lab results, x-ray results, and ER reports; phones pharmacies to authorize prescriptions; contacts nursing homes regarding patient orders; contacts patients to relay test result information; and returns patients' phone calls with the physician's recommendations for their care.
• Pre-certifies medications and referrals by contacting the appropriate insurance professionals and providing them with the requested information.
• Records pre-certification number in chart and tracks all referrals.
• Takes manual inventory of drugs, checks expiration dates, and orders replenishments as needed.
• Orders supplies for back office as needed.
• Disinfects exam rooms and lab and straightens reception area daily.
• Performs all duties respectful of confidentiality and safety of all patients, employees, and physicians.
• Communicates with the physician and office manager on all issues that are vital to the improvement and continued success of the practice.

Qualifications

• Dermatology Medical Assistant experience preferred, but not required. Gap-year students are welcome to apply.
• On-the-job training available with a path to Certified Dermatology Technician (CDT) within 6-12 months of employment.
• Demonstrated ability in taking patient vitals, injection/immunization procedures, charting and documentation, exam room preparation, infectious waste handling, sterile techniques, and routine lab procedures and collection.
• Oral communication skills needed to develop patient rapport, discuss orders with patients, patient's family, and pharmacies.
• Written communication skills necessary for charting and documentation.
• Demonstrated ability in handling patient confidentiality.
• Ability to work with peers in a team situation.
• Demonstrated knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Minimum of one year of previous experience in a dermatology medical office preferred.
• Experience utilizing Modernizing Medicine / EMA Electronic Medical Record (EMR) highly preferred.

Schedule

Tuesday - Friday

Benefits

• Generous health, dental, vision, disability, and life insurance.

About Optima Dermatology

At Optima Dermatology, our mission to revolutionize skin care is made possible by our world-class team that is highly engaged, mission-driven, and inspired to set the new standard in dermatology. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients. We foster a collaborative environment that is fun and hardworking and promise you will work alongside amazing colleagues you are proud to call your teammates.