Medical Assistant

About the role

We are seeking a motivated and skilled Medical Assistant to join our Oral Pathology team. The ideal candidate will have excellent interpersonal skills, a strong work ethic, and a commitment to providing high-quality patient care. This position requires a combination of administrative and clinical duties, ensuring a smooth and efficient workflow in our clinic. You will assist with procedures, manage patient records, and provide patients with information on procedures, post-care instructions, and biopsy results. Both full-time and part-time opportunities are available.

Responsibilities

• Maintain general appearance, cleanliness, and stock in examination rooms, procedure rooms, and instrument processing room
• Clean and sterilize medical instruments and examination rooms according to infection control protocols; restock supplies and prepare rooms for a safe, clean, and organized environment
• Instruct patients regarding appropriate preparation for certain diagnostic tests and procedures
• Empathetically and professionally communicate biopsy results to patients, providing a clear explanation of findings and recommended treatment plans; listen to concerns while offering emotional support to educate the patient on their condition
• Aid physician in scalpel biopsies and CO2 laser ablation by preparing procedural trays and assisting with oral retraction as indicated, followed by precise documentation of treatment site(s) and surgical narrative(s)
• Take baseline vital signs and patient history
• Evaluate new patient charts prepared by front desk
• Answer incoming phone calls; assist in patient call backs and call in prescriptions under the direction of the RN/MD
• Professionally greet all patients and escort them to clinical areas
• Manage EHR desktop and alerts/flags
• Provide discharge instruction/education to patients; review handouts with patients
• Assist other members of the clinical team with all patient care activities

Requirements

• At least 1 year experience in a medical office environment
• Dental office experience preferred
• Excellent oral and written communication skills
• Knowledge of GE-Centricity practice management software and EHR beneficial but not required
• Knowledge of Microsoft Office required
• Ability to operate a computer and basic office equipment
• Ability to operate a multi-line telephone system
• Must know sterile technique
• Adheres to all HIPAA privacy and security regulations and guidelines

Qualifications

• Medical Assistant Certification preferred
• High School Diploma or GED required
• Current CPR Certification required

Benefits

• Medical, Dental, and Vision insurance
• Paid Personal Time
• Paid Holidays
• 401K
• Employer-paid Short-Term Disability, Long-Term Disability, and Life insurance

Schedule

Monday–Friday, 8:00 a.m. – 4:30 p.m. Occasional overtime required.

Location

Westerville (Cooper Road)