Medical Assistant
About the role
Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work – Northern Nevada HOPES! PURPOSE: The Medical Assistant supports patients and healthcare providers in delivering a smooth, high-quality, and efficient care experience through clinical and administrative tasks. JOB SUMMARY: The Medical Assistant primary role is to deliver and assist healthcare providers in delivering high-quality, evidence-based care to patients while supporting the multidisciplinary team. The Medical Assistant actively engages with patients by providing education, resources, and hands-on support to promote optimal health and wellness. This role participates in both clinical and administrative tasks to deliver high-quality patient care.
Responsibilities
- Engage patients using a patientcentered approach by meeting them at their stage of readiness, building trust, and establishing strong rapport to support wellness goals.
- Room patients, complete intake assessments, collect vital signs, document relevant medical and other information in alignment with visit rooming requirements.
- Maintain professional boundaries with patients.
- Provide clinical and care coordination support by administering therapeutic medications, injections, immunizations, and performing diagnostic tests under the supervision of a provider.
- Maintain a safe care environment for patients and document care timely and accurately in the electronic medical record system.
- Support patient education, resource linkage, system navigation, and care followup, while identifying barriers to care.
- Assist with training or onboarding of medical assistants and medical assistant externs.
- Provide clinic and team support by communicating patient concerns to providers, participating in Medical Assistant team meetings, and helping ensure effective Medical Assistant practice.
- Contribute to clinic operations by notifying Medical Assistant leadership when medical supplies, therapeutic medications, or vaccines are running low and requesting replenishment.
- Uphold professional boundaries and demonstrate appropriate conduct within the Medical Assistant team and the multidisciplinary care team.
- Implement best practices in infection prevention and