Medical Assistant

Position Summary

South Shore Orthopedics is seeking an experienced, energetic, and patient-focused Medical Assistant to support one of our busiest orthopedic providers. This is an excellent opportunity for a highly organized professional who thrives in a fast-paced, high-volume clinical environment and enjoys working as part of a collaborative team.

Responsibilities

• Provide high-quality, hands-on patient care while assisting physicians during clinic sessions.
• Document patient chief complaints (CC), history of present illness (HPI), medical history, and medications accurately in the eMDs electronic medical record system.
• Apply and remove casts, splints, and other orthopedic devices as directed by providers.
• Prepare physicians for clinic sessions by ensuring charts, imaging, and necessary documentation are complete.
• Process medication refill requests according to provider instructions.
• Obtain PT/INR results for surgical patients taking Coumadin and communicate results as appropriate.
• Complete FMLA, disability, and other medical forms accurately within 3–5 business days.
• Serve as a resource to fellow clinical staff by assisting with patient care and resolving clinical issues as they arise.
• Maintain positive, professional relationships with patients, families, referring providers, and coworkers.
• Absorb and communicate effectively with the clinical team using earpieces and in-person communication to support efficient patient flow.
• Protect patient privacy and maintain strict confidentiality in accordance with HIPAA and organizational policies.
• Demonstrate knowledge of and compliance with OSHA, HIPAA, and all South Shore Orthopedics policies and procedures.
• Identify opportunities to improve clinical workflows and contribute recommendations for process improvement.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification preferred.
• Prior orthopedic experience strongly preferred.
• Experience in a fast-paced, high-volume medical practice.
• Proficiency with electronic medical records (eMDs experience is a plus).
• Excellent communication, organizational, and multitasking skills.
• Ability to work independently while contributing to a collaborative team.
• Reliable transportation and willingness to travel occasionally to the Abington office as needed.