Medical Assistant

About the role

North Side Christian Health Center is a comprehensive primary healthcare center established in 1993. NSCHC serves all patients without regard for their ability to pay. We serve everyone seeking the best care available regardless of their religious beliefs, ethnic and cultural background, language spoken, age, sex, and disability status. Our staff provides primary and preventive medical care for patients of all ages, mental and behavioral health services, dental care, and case management.

Duties/Responsibilities

• Ensures the safe, productive, and efficient operation of the clinic assigned through timely and attentive administrative and clinical support (as authorized or licensed)
• Ensures all patients enjoy a positive experience, treated with the care and compassion expected
• Ensures all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements
• Ensures all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures
• Maintains exam rooms according to protocols: Cleans rooms between patient exams to ensure patients' comfort and compliance with infection control standards
• Prepares patients for clinical exam/visit, including the collection of typical patient vital metrics (blood pressure, temperature, height, weight etc.)
• Obtains blood specimens by performing venipunctures and finger sticks
• Performs phlebotomy, EKG's, and level one labs
• Aids providers with clinical visits and outpatient office procedures
• Assists with other duties as assigned by Clinical Director and/or Practice Coordinator

Knowledge/Skills/Abilities

• Establishes favorable working relationships with all staff members associated with center operations, including nurses, physicians, and related staff
• Upholds and consistently represents the values and mission of the organization. Represents the organization in a highly professional manner at all times
• Strong oral and written communication skills, motivational skills, results-oriented, self-motivation, strong relationship building, customer service skills
• Demonstrates clear thinking and ability to prioritize as needed, work independently, and problem-solve
• Demonstrated success in customer service/patient services or working with the general public, preferably in a medical care facility
• Must have basic computer skills
• Fluent in medical terminology
• Demonstrated success in managing difficult customer situations
• Demonstrates proficiency in clinical/technical tasks such as venipuncture, immunization administration, and handling of lab specimens

Qualifications (Required for Employment)

• High school degree or equivalent
• Successful completion of Medical Assistant program required; Certification preferred
• Experience working with an Electronic Medical Record system
• Three years of direct patient care experience required
• Experience with pediatrics highly desirable
• CPR/BLS for adult and child
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal
• Annual influenza vaccine
• Must obtain or provide proof of (within 14 days of hire): PPD, Tdap, Hepatitis B Immunity, MMR Immunity, Varicella Immunity
• Complete self-attestation of fitness for duty within 14 days of hire